Vector Solutions reviews

3.7

67% would recommend to a friend

(289 total reviews)
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Jonathan Cherins

75% approve of CEO

72% positive business outlook

Vector Solutions has an employee rating of 3.7 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vector Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

289 reviews
3.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

pay was a decent salary

Cons

manager wanted to be my friend, not my manager; disorganization; another director was emotionally manipulative and everyone found her unpleasant to work with; in a 1:1 with my manager, she (who avoided dealing with her) told me to deal with it... said I needed to earn the difficult employee's respect and trust @_@

1.0
May 29, 2025
Recommend
CEO approval
Business Outlook

Pros

The company has a solid standing in the industry and offers a quality product. For those in remote roles (which make up the majority), there’s definitely a sense of long-term stability and work-life balance. I spent around two and a half years as an account executive and found it to be a generally comfortable and steady position.

Cons

After spending a few years with the company previously, I returned in hopes of working my way back into a higher-level role. In hindsight, I would have approached that decision differently had I known how things had shifted internally. The organization has gone through frequent leadership changes — which can be expected in fast-moving environments — but the way performance targets are managed seems to come at the expense of structure and clarity. There’s a strong emphasis on company values and culture, but in practice, how those values are applied can feel inconsistent. Alignment with certain internal groups seems to have more impact on one’s experience than actual performance at times. There are definitely some talented, kind, and hard-working people at this company, and I built some great relationships during my time there. That said, not everyone has the same experience — especially when facing personal challenges or attempting to navigate unclear dynamics with management. After a particularly difficult period in my personal life, I found myself in a position where I had to raise concerns with HR — something I never imagined I’d have to do in my career. I had used a small amount of the company’s unlimited PTO policy during this time, but was met with scrutiny and micromanagement that felt out of step with the intent of the policy. Feedback from peers suggested this wasn’t an isolated issue. After filing a formal concern, I was placed on a performance plan. While I acknowledge my metrics had taken a temporary dip, I ended the year just shy of goal. Even so, I was let go shortly after — via video call — without a clear explanation that aligned with the actual numbers or contributions. I had even reached out through the internal channels encouraged by leadership to express concerns in good faith. That outreach went unanswered. When my belongings were finally sent to me, several were damaged — including awards I had received previously. I was told nothing could be done. To be fair, there are people at this company who are doing great work and who seem to be thriving under certain leaders or in specific business units. But it’s clear that experiences vary widely depending on where you land. Coaching, training, and consistent leadership have been ongoing challenges, and more recently, the shift toward outsourcing support has had an impact on the customer side as well. This company still has potential, but some critical issues around internal consistency, accountability, and employee support need to be addressed for it to truly live up to the vision it presents externally.

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Vector Solutions Response
1y
Thank you for taking the time to share your experience, and for the years you spent contributing to Vector Solutions. While we’re glad to hear you found value in our product, remote flexibility, and the relationships you built during your time here, we’re truly sorry to hear that aspects of your return experience did not meet expectations. The concerns you’ve raised around leadership consistency, communication, performance management, and support during personal challenges are taken very seriously. At Vector, we’re committed to fostering a culture built on our values of Inclusiveness, Teamwork, and Make a Difference—not just in words, but in the day-to-day experience of every employee. When those values aren’t felt consistently, we know we have work to do. We also want to acknowledge your courage in raising concerns. We encourage employees to use internal channels to speak up, and while we aim to handle every matter thoughtfully and fairly, we recognize that outcomes don’t always align with expectations. Feedback like yours—particularly around manager training, clarity in expectations, and consistent policy application—helps us identify where we need to improve. We’re actively investing in stronger leadership development, clearer growth paths, and utilizing more robust tools like our engagement and pulse surveys to better listen and respond to our team. We're committed to this ongoing effort. Thank you again for your contributions and candor. We wish you all the best in your next chapter and appreciate the time you spent with us.
2.0
Apr 11, 2025

Terrible culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, mostly remote work

Cons

Pay is not very competitive, almost all development work is outsourced, CTO hires friends in senior roles and that is the clique. In the group? no problem. Out of the group? Then you know nothing and are worthless. Software development processes are tedious and not productive to building great things, but if you like checking a lot of boxes on a lot of forms with a lot of approvals you will like it. I work with the developers daily and most of the day is about looking good in my upcoming meeting by completing a certain number of tickets big or small, or asking the lead dev to help out because the team can't get it done.

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Vector Solutions Response
1y
Thank you for taking the time to share your thoughts and for your long tenure with Vector Solutions. We’re glad to hear that you appreciate the flexibility of remote work and unlimited PTO, which are part of our commitment to supporting work-life balance. That said, the concerns you’ve raised around culture, fairness in leadership, and development practices are important, and we take them seriously. At Vector, our values—especially Inclusiveness, Teamwork, and Curiosity—call us to create an environment where every team member feels respected, heard, and empowered to grow. We recognize that how work gets done—from software development processes to collaboration norms—has a major impact on employee experience and innovation. We’re actively working to improve cross-functional engagement and process efficiency while encouraging feedback through regular engagement and pulse surveys. That input helps us identify and address areas where our culture and systems may not be serving our people as they should. Thank you again for the work you do and for sharing your perspective. We remain committed to building a more connected and empowering environment for every team member.
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