Veeam Software reviews

3.8

63% would recommend to a friend

(988 total reviews)
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Anand Eswaran

68% approve of CEO

67% positive business outlook

Veeam Software has an employee rating of 3.8 out of 5 stars, based on 988 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

988 reviews
3.0
Oct 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Great company, good culture, lots of support from management and HR for any personal concerns. Pay is good, they finally embraced 100% remote work.

Cons

Hours and hours of phone calls, every single day. They have pledged to their clients that any technical support case, regardless of the severity or technical experience level, can request a remote support session ( where you control the customers computer ) for their case and these MUST be honored. These calls typically last 1 hour, and can last 3 hours or even longer. There are advancement opportunities for specialization of the software but not as many for new team leads or managers. Senior management is tone deaf to the concerns of the agents. You are encouraged to report any problem, but no action will be taken to alleviate the condition. Elitism and snobbery are common in the engineering teams and reporting it gets you nowhere.

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Veeam Software Response
2y
Thank you for sharing your feedback as a Technical Support Engineer in our Ohio office. We are glad you enjoyed the culture, people and compensation & benefits. We value your perspective and the opportunity to respond to some of your concerns. We're genuinely sorry that your experience with our work environment did not meet your expectations. At Veeam, we emphasize a positive and supportive workplace for our employees. Your feedback, especially about the number of phone calls that our support engineers receive, is important in highlighting areas where we can enhance the work environment and make it even better. We continue to strive to balance customer success, with ensuring our people feel supported and have the resources they need to succeed. We appreciate your time with us and wish you all the best on your career journey.
3.0
Jan 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people and growth opportunity

Cons

Workload and no work life balance

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Veeam Software Response
3y
We are glad you enjoy the People and Career Progression with our Customer Success team in the USA! As we aim to capture more market share, the Renewals team and the resources they have are vital to that growth. While we continue to search for great talent to join and grow our teams, our Veeam Wellness initiatives have been focused on work-life balance and mental wellness. We are also exploring new Wellness Programs to help manage workloads and work life balance queries that our Veeam Team have!
3.0
Jun 30, 2021
Recommend
CEO approval
Business Outlook

Pros

great product, some great people, decent benefits

Cons

career growth seems to be discouraged by limiting pay increases with promotions Slow to embrace change ( work from home, took a while to realize subscription was taking over perpetual licenses)

Viewing 73 - 75 of 988 Reviews

Glassdoor has 1,595 Veeam Software reviews submitted anonymously by Veeam Software employees. Read employee reviews and ratings on Glassdoor to decide if Veeam Software is right for you.