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Veeam Software

Engaged Employer

Veeam Software reviews

3.7

67% would recommend to a friend

(410 total reviews)
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Anand Eswaran

73% approve of CEO

61% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Compensation and benefits

3.6

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

Ratings by demographic groups

Reviews by job title

410 reviews

Reviews about "Compensation"

Return to all reviews
1.0
Dec 14, 2023

I wouldn't recommend even my worst enemies

Technical support engineer
Recommend
CEO approval
Business Outlook

Pros

- You can learn a lot from technical perspective. - TLs are ok since they are basically engineers that supervise engineers and are in the same boat (overworked and underpaid) - Work from home

Cons

- Extremely high volume of work! - No benefits - Management has no interest in employees, their moto is only take more tickets, work, work work - I was supposed to receive 6 months&1 year welcome bonuses. Every single time they "forgot" to pay them. Had to make a scene and raise ticket with HR to remind them of our contract! - Underpaid for what you are expected to do - No possibilities of promotions - No possibilities of raises - Poor Middle&High Management - Work schedule is a nightmare - Phone shift - a total failure that makes the SLAs in the contracts negotiated with Customers useless. If a customer has a 2 days SLA (negotiated and paid for) they can simply call and have their ticket handled in less than 10 minutes. What is the point to this? - Case shift? It's just a fancy word for "we don't know how to properly handle all the incoming tickets and we are understaffed" - Poor support from higher tech tiers. - No work - life balance - Useless KPIs, targets and objectives

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Veeam Software Response
2y
We appreciate the time you've taken to leave a review on our TCS team and your feedback is important to helping us improve. We'd like to address your concerns. We're genuinely sorry that your experience with our work environment did not meet your expectations. At Veeam, we emphasize a positive and supportive workplace for our employees. Your feedback, especially about work-life balance and management, is important in highlighting areas where we can improve our work environment and make it even better. We're also sorry to hear about your concerns regarding our management team. We're dedicated to continuously improving their skills and abilities. In line with this commitment, we're regularly adding new training on our calendar dedicated to people coaching and leadership. Your feedback highlights areas for growth, and we're determined to address these issues as we strive to provide the best possible leadership for our team.
5.0
Dec 10, 2023

Inside sales

Inside sales
Recommend
CEO approval
Business Outlook

Pros

Great job, great leads, great people

Cons

Pay is on the lower side but that’s about it

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Veeam Software Response
2y
Thank you for your positive feedback on our Inside Sales Team in Atlanta, Georgia! We hope to keep things Veeamazing for you
4.0
Nov 27, 2023

Excellent Place to Work, Improvements in Progress

Engineer
Recommend
CEO approval
Business Outlook

Pros

Great collaboration with colleagues; pretty good opportunity for advancement; great compensation and benefits packages

Cons

Still no profit sharing; still no tuition assistance; advancement can be difficult if you don't know the right people...

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Veeam Software Response
2y
We appreciate your review on our Tech Support team and your feedback is important to helping us improve, especially considering your 20 years of experience with us! We are proud to have initiatives in place to accelerate career progression, as well as a competitive compensation and benefits package. We aim to improve communication and clarity for the Veeam Team, and have introduced monthly townhalls where we discuss our strategy and objectives, as well as directly address employee questions and concerns. We are also guided by employee feedback on our annual Veeam Voice employee survey, as well as regular Pulse surveys. We hope you share your feedback there too, which will help us shape our culture moving forward.
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