Vendasta reviews

Lack of transparency, Actions don't match words, Complete disconnect with their customer needs, Tax write off for investors and executives The CEO is a bold face liar. He makes a huge public display during All Hands presentations about how much they care about providing a quality product for small business owners, when he doesn't have a clue as to what a small business owner needs or wants. He's probably never spoken to a small business owner in his life because he certainly doesn't act like it. There's such a complete disconnect between the Executive Team and the reality of small business that they should be ashamed to even present their products and services to customers. I personally believe that the Executive Team and Board are purposefully trying to tank the business to show losses for tax breaks and personal gains, while sacrificing the integrity of dedicated employees who genuinely care about providing proper service and support to the end users. They don't take the time to educate their customers in any manner and are trying to automate the customer training and service through AI, without actually understanding the needs and wants of their small business owners. They'd rather support large sales volumes without providing support to retain business yet, they'll tell you during their All Hands presentations that retention is one of their top priorities - their actions simply don't match their words.

Massive disconnect with management and the lower employees. The only people that are actually valued are the top management and also the reasons for the missed revenue targets. While the company was hiring new employees from India and the main office in Canada, they simultaneously held layoffs that I was part of. I was laid off one week into the pay cycle and only given one week of severance so they could remain cheap. After doing additional research on the company, they seem to have a round of layoffs about every 6 months for cost saving reasons. Unfortunately, Vendasta is a company that fits the stereotypical corporate culture. The problematic managers are kept while the employees that work hard are let go.