Venmo reviews

I have never left a bad reveiw about a company, and sadly I have to do so. The downside to working with this company is that no one knows that their doing. Not even upper management! I was employed as a Customer Support Representative, and often we were forced to figure out things on our own because no none knew where or how to fix anything. Also, the system broke down at leasst five to seven times during the week. Everything goes haywire often, because the systems in place currently aren't effective.

- Management team is horrendous... dysfunctional, has no vision for the business, arrogant, and running it into the ground. While Venmo has had a number of bad heads of engineering, product, GMs, etc... the current regime is the absolute worst group of “leaders” this company has been exposed to. As long as they are leading the company, stay far far away. They are toxic. - A true lack of vision... PayPal wants Venmo to be PayPal 2.0. And there are 27 different opinions inside Venmo of what it should be. There is no alignment on where the business or product is headed, or criteria to determine which projects get prioritized. This lack of clarity and guidance causes an enormous amount of dysfunction. - Optimizing for PayPal’s quarterly earnings... Venmo is a growth business, but is managed like a publicly traded 20+ year old software company. Budgeting processes, business goals, project prioritization, everything is built to optimize PayPal’s quarterly earnings results. It has led to an incredibly reactionary type of management and churn, and has destroyed morale on the teams.