Verified First reviews

3.5

65% would recommend to a friend

(110 total reviews)

Jim Miles

75% approve of CEO

61% positive business outlook

Verified First has an employee rating of 3.5 out of 5 stars, based on 110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verified First employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

110 reviews
4.0
Oct 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Company likes to promote from within, employees often have the ability to learn multiple roles if they would like to, company challenges employees and expects the highest quality of work.

Cons

Company does have some strange work culture things that feels reminiscent of a call center, though it's not a call center. Things like weird dress code, 'points' for calling in sick, offering employees to purchase old office supplies they're getting rid of, etc.) but I think they're working on improving the work culture overall. Many great managers are affecting change in the culture and it can only get better from here.

avatar
Verified First Response
5y
We are so glad that you are a part of the VF team and hope you stay with us for many years! We enjoy seeing team members pursue the next steps in their careers here at VF, as well as get stronger in their skills and abilities. We do understand that dress codes are not always the most agreed upon or fun topic, but we have made quite a few changes over the years. Our business casual dress code allows everyone to be comfortable (including jeans and tennis shoes), while still maintaining a professional image. PTO and the attendance policy are both areas that we have adapted over the years. Two years in a row we've increased PTO accruals for both exempt and nonexempt employees to allow them a better work-life balance!. As for the attendance policy, we believe that predictable and reliable attendance of employees results in world-class service to our clients. As for selling office equipment at a discounted rate - there is actually a cool "why" behind this! At times there may be an employee in crisis who has an unexpected financial need. Selling our older equipment like this helps fund a "slush fund" for such instances. It's pretty neat that this doesn't go to some random account, but instead, is returned to someone on the team who might be struggling to sign their kid up for a sport or buy presents for the holidays! Culture is very important to us and never want our employees to feel like they are working at anything less than one of the Best Places to Work in Idaho. If you have any suggestions to help us improve the culture, especially in these times where we primarily remote, please reach out to us at hr@verifiedfirst.com.
5.0
Aug 25, 2020

The good and the not great

Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity for growth. If you can activate, advocate for yourself, welcome feedback and grow from it, VF will absolutely use your skills and abilities and promote you to roles you qualify for or can grow into. Ask for it, and you will get it. If you ask for additional tools to better yourself and your skillset, in the very least VF seriously considers giving you the bandwidth and budget to pursue these (industry certification credentials, webinars, industry training, etc).

Cons

Some leaders seem to be much more strategically aware of changes/attitudes in the workforce than others. Others don't realize there is a problem until qualified employees are quitting. Only higher up/salaried employees get sick leave or they accrue paid time off at a higher rate to allow for sick time.

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Verified First Response
5y
First and foremost, we are so happy to have you as a part of our team! We are glad to hear that you are able to grow here and are encouraging others to do the same. We really do want to see our team get stronger in their skills and abilities and pursue the next steps in their careers here at VF. Salaried employees do accrue PTO at a higher rate than hourly employees do, as the amount of hours worked to complete the job are often more demanding. In addition, we did adjust our PTO accruals at the beginning of this year to allow all of our employees more time to use however they most need it. We strive to have an open-door policy and we apologize if there are situations that you feel that is not the case. Our goal is to make sure that all employees know they can come to management whenever they need to and they will be heard. We always appreciate feedback, we want to continue to grow as an organization as well! Please feel free to reach out to hr@verifiedfirst.com if you would like to address this more in-depth.
5.0
Aug 15, 2020

Feeling valued

Recommend
CEO approval
Business Outlook

Pros

Verified First is a great company. The leadership team has a vision for the company and they are continuing to enhance their products/services along with internal technology for employees. Your voice can be heard within VF which ultimately can impact the company in a positive manner. VF is a forward thinking company and pivots quickly based upon client needs and employee feed back. As with any company, change occurs constantly and you need to adapt to the new path. VF will invest in you with training and tools so you can become successful but you ultimately need to be a self-starter.

Cons

At the moment none to list.

avatar
Verified First Response
5y
Thank you for your positive review! We are glad you feel that your opinion is heard and valued - as it is! Keep providing feedback on ways for us to improve our products and services and there will be no stopping us! Glad you are on our team.
Viewing 52 - 54 of 110 Reviews

Glassdoor has 120 Verified First reviews submitted anonymously by Verified First employees. Read employee reviews and ratings on Glassdoor to decide if Verified First is right for you.