Verified First reviews

3.5

65% would recommend to a friend

(110 total reviews)

Jim Miles

75% approve of CEO

61% positive business outlook

Verified First has an employee rating of 3.5 out of 5 stars, based on 110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verified First employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

110 reviews
3.0
Mar 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Culture, coworkers are great. Nerf guns encouraged

Cons

Wages aren’t competitive and it’s your typical call center corporate environment with quotas

avatar
Verified First Response
5y
We are happy to hear that you worked with a great team and that you were able to enjoy the cultural aspects that we are so proud of while you were here! Nerf guns definitely are encouraged! Many roles at Verified First are production-based and do have goals for the team to meet. We work hard, but we also like to have fun! Pre-Covid, when the team as a whole met these goals, we used to celebrate with group activities including attending sporting events, axe throwing, movies, etc. We are looking forward to bringing those back once we are able to start gathering in large groups again! As for compensation, the two businesses that you mentioned each employ hundreds of thousands of people, while VF only has around 100. It is hard to compare a small business to such large businesses. Paying our employees fairly and competitively is very important to us. When you compare VF to local companies that are similar in size and industry, our compensation is on par. If you would like to chat more, please send us an email at hr@verifiedfirst.com.
3.0
Mar 15, 2021

decent

Recommend
CEO approval
Business Outlook

Pros

Awesome co-workers....management isn't great. lots of changes

Cons

Management isn't excellent. Boy's club atmosphere.

avatar
Verified First Response
5y
We are so thankful that you are a part of the Verified First Family and that you get to work with awesome people! This past year has been full of changes, not only for VF, but for the entire country. If you would have asked us our plans at the start of 2020, they definitely would not have included trying to navigate through a global pandemic! There were many changes this last year that we did not anticipate and had to make very quickly (i.e. setting up the majority of our team to work from home). Our team has been amazing and worked hard throughout all of the change! As difficult as change may be at times, we know that change is an important part of growth. Our goal is to keep the team as informed as possible when it comes to major changes. At Verified First, we pride ourselves on having a diverse leadership team. We have multiple female leaders on our team from entry-level management positions up to VP's! Please reach out to us at hr@verifiedfirst.com if you would like to discuss this more.
2.0
Mar 5, 2021

Don't be fooled

Recommend
CEO approval
Business Outlook

Pros

Co-workers are great, people are easy to get along with.

Cons

Leadership team says one thing and does another in terms of beliefs and culture. They say they appreciate and value their employees, but that's hard to believe when they let employees go because of the position they hold, not the actual value they bring to the company. They hire people for position, they don't hire people for people. They show their "appreciation" by buying employees sweatshirts and coffee mugs. Pay is also a little low compared to similar positions in the area.

avatar
Verified First Response
5y
We are glad that you work with some great team members and get along with them. We are so thankful for each and every team member that we have! We are also thankful for a team that is encouraging, supportive, and friendly. Unfortunately, letting some employees go is a part of running a business. It is by far one of our least favorite parts, but is something we have to do on occasion. We work hard to coach and grow our team members so these are as infrequent as possible. Oftentimes, we try to find a different position within the company that fits their individual strengths, however, that is not always a possibility. As for hiring people for the position, we do need to hire someone who is qualified and will succeed in the position as well as be a great culture fit. The last thing we would want to do is set someone up for failure by hiring them knowing they are not properly qualified and end up having to let them go because they are not meeting goals and necessary job functions. We are sad to hear that it sounds like you have missed out on our many different activities that show our appreciation to our team including annual Office Olympics, Treat Yo’ Self activities (massages, treats, apparel, etc.), Big 4 win activities (paintball, axe throwing, movies, etc.), and most recently Employee Appreciation Day which was last Friday. We’ve missed seeing the team due to the Covid pandemic that has caused restrictions on large gatherings and therefore prevented the fun group activities in 2020, but we were so excited to get to see everyone for a bit! Many enjoyed the music, Crumbl cookies, popcorn machine, and swag spin wheel. We are looking forward to the day when things get back to “normal” and we can do all of our previous group activities again. We hope to see you at the next one! Not only do we show our appreciation to our team through events, but we also show our appreciation every day through professional development, paid education and certification opportunities, and competitive compensation and benefits, including 100% covered health premiums for our team members. All of that has our average tenure nearing the 3-year mark, including yourself! If you would like to talk in more detail about anything you mentioned, please feel free to reach out to us at hr@verifiedfirst.com.
Viewing 7 - 9 of 110 Reviews

Glassdoor has 120 Verified First reviews submitted anonymously by Verified First employees. Read employee reviews and ratings on Glassdoor to decide if Verified First is right for you.