Verified First reviews

3.5

65% would recommend to a friend

(110 total reviews)

Jim Miles

75% approve of CEO

61% positive business outlook

Verified First has an employee rating of 3.5 out of 5 stars, based on 110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verified First employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

110 reviews
4.0
Oct 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Company likes to promote from within, employees often have the ability to learn multiple roles if they would like to, company challenges employees and expects the highest quality of work.

Cons

Company does have some strange work culture things that feels reminiscent of a call center, though it's not a call center. Things like weird dress code, 'points' for calling in sick, offering employees to purchase old office supplies they're getting rid of, etc.) but I think they're working on improving the work culture overall. Many great managers are affecting change in the culture and it can only get better from here.

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Verified First Response
5y
We are so glad that you are a part of the VF team and hope you stay with us for many years! We enjoy seeing team members pursue the next steps in their careers here at VF, as well as get stronger in their skills and abilities. We do understand that dress codes are not always the most agreed upon or fun topic, but we have made quite a few changes over the years. Our business casual dress code allows everyone to be comfortable (including jeans and tennis shoes), while still maintaining a professional image. PTO and the attendance policy are both areas that we have adapted over the years. Two years in a row we've increased PTO accruals for both exempt and nonexempt employees to allow them a better work-life balance!. As for the attendance policy, we believe that predictable and reliable attendance of employees results in world-class service to our clients. As for selling office equipment at a discounted rate - there is actually a cool "why" behind this! At times there may be an employee in crisis who has an unexpected financial need. Selling our older equipment like this helps fund a "slush fund" for such instances. It's pretty neat that this doesn't go to some random account, but instead, is returned to someone on the team who might be struggling to sign their kid up for a sport or buy presents for the holidays! Culture is very important to us and never want our employees to feel like they are working at anything less than one of the Best Places to Work in Idaho. If you have any suggestions to help us improve the culture, especially in these times where we primarily remote, please reach out to us at hr@verifiedfirst.com.
2.0
Oct 8, 2019

Had higher expectations for this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours Dress code No walk in customers

Cons

Management and HR constantly change policy and procedure to negatively impact employees. Constantly show favoritism on certain employees. Have no empathy for certain employees.

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Verified First Response
6y
We value your feedback and apologize for your non-5-star experience with our company. We value all employees regardless of their tenure or position within the company. Our leadership team is dedicated to ensuring all team members are supported, successful, and are able to successfully roadmap their careers with our company. If you experienced something different and would like to provide us with some specifics, please reach out to us at hr@verifiedfirst.com.
5.0
Aug 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Great culture, caring management. They care about what they are doing and the service they are providing. They are open to feedback, and actually act on it. They never shy away from a good idea. I have not come across a member of the management that had an issue with "ego" or "power-trip". Truly the most caring employers I have ever had.

Cons

Being outside sales I do not get to participate in very many of the fun things they do in office. Office Olympics, paintball, company picnics, in-office massages. I get a little jealous! :) Goes with the job though, and they always do everything they can to include the Outside sales staff however they can.

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Verified First Response
8y
Thank you! We appreciate the feedback.
Viewing 16 - 18 of 110 Reviews

Glassdoor has 120 Verified First reviews submitted anonymously by Verified First employees. Read employee reviews and ratings on Glassdoor to decide if Verified First is right for you.