Verizon reviews

3.6

61% would recommend to a friend

(35,721 total reviews)
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Dan Schulman

25% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,721 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

36K reviews
3.0
Feb 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Benefit package is top best, haven't seen anything comparable Tuition assistance is best around access to all kinds of technologies and tools for learning and personal development work relations are good, not too overboard but OK

Cons

very unstable job security, reorgs every other month, lots of RIFs all year round Very limited growth opportunities, you can get all the personal experience and learning you want but you will just progress up to certain level, above levels are reserved for club members only completely nonexistent balance of work and personal life, it is expected from you to answer phones 24/7 all 365 even on vacations, with no extra compensation as 'it is expected' all your work relation with the corporate is thru your superior, HR doesn't exist to deal with employees or mediate, or even give you an exit interview. lots of stress and over pressure for little things if they are 'in the radar' of some executive, lack of perspective on what is really important for the business and more on what is important for your boss career and no, no promotion if you don't belong to the club.

4.0
Jan 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Paycheck is good (though I hear the newer younger workers are making less than I would have thought). Benefits are good (even if employee contribution amount is increasing, benefits still good). Bonus amount quite good in recent years. 401K plan options and matching dollars is pretty good (options not great but OK). Training is available and required (good thing .. though it depends if you will ever get to use it). Depending on the job and/or group, job flexibility can be very good.

Cons

IT work constantly being migrated to India and other offshore locations. Very little job security for most older IT workers and even for many newer younger hires. Some groups work a lot of hours while groups physically right next to them work much less OT, if any (hurts morale for the workers required to work 50-60-70-80 hours and all hours of the day and night). Wireline side of the house is treated with little respect compared to the wireless side. Layoffs are no longer restricted to those with lower skills or knowledge but more on how much one makes. Company decisions still appear to be political (internally) and short-term focused.

1.0
Dec 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits and discounts. Can progress career if your smart about it.

Cons

Now that I've been at another employer for over 8 months, I can honestly say how bad it was to work for Retail VZW over the last 3-4 years. The culture is non-existent. It is a sales pressure cooker that affords 0 work/life balance for Store Managers/ASMs. Imagine a day of at least 2 conference calls (1 hour long) where MGT discusses how to effectively force, lie, and manipulate customers into buying $150.00 worth of accessories per phone? These calls happen 7 Days a week. If your store is "honest" and tries to sell on relationship building and fair sales methods, you are forced to go on a different conference call in which the Director continues to reiterate how he doesn't think your getting the job done, and how easy other stores make it look. These "other" stores are so stressed out and don't want to deal with BS conference calls, they simply instruct their sales employees to "bundle" price... this essentially means lying. The people who lie are praised and the people who won't stand for unethical selling are punished. Any posts you see that are positive for VZW Retail, are most likely by the shady car-salesmen-like folks that are getting praise for flat out lying... or it is an attempt by VZW to make it sound like it is a good place to work. This company is evil and continually rolls out changes that screw the customer; as an employee you will be asked to spin this positively to your customer. Good luck if you apply here.

Viewing 331 - 333 of 35,721 Reviews

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