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      Verizon

      Engaged Employer

      Verizon reviews

      3.6

      62% would recommend to a friend

      (35,688 total reviews)
      avatar

      Dan Schulman

      25% approve of CEO

      45% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      4.0

      Diversity & inclusion

      3.6

      Culture & values

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.1

      Senior management

      Verizon has an employee rating of 3.6 out of 5 stars, based on 35,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      36K reviews
      3.0
      Jun 11, 2008

      Be Prepared

      Indirect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Verizon Wireless does have a good benefit package. They include Medical Dental and Tuition Reimbursement.

      Cons

      This company needs to do a review of their management. Specifically the lower to middle managment level. This group is so afraid of loosing their jobs that they end up treating the employees very poorly. This company will let you know on the 2nd day on the new job that you're expendable and if you mess up, you will be fired. Not a good way to welcome a new employee. From what I saw, Im not sure the upper Managment in New Jersey has visibility into how the employees are being treated as they are too high up and too far removed.

      4.0
      Jun 11, 2008

      Customers know exactly what they want.

      Retail sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent compensation, wonderful benefits, and a decent amount of good people to work amongst. In all honestly Verizon is a fantastic company to be a part of. You don't work a full week, the schedules are easy to follow, and the work is simple. The management is easy going and the products are something you can have faith in. The most amazing part is the 100% benefits in health and a 401k. They take good care of their employees and they compensate well for those that can accomplish the job they need to. I would highly reccomend this employer to anyone.

      Cons

      Time off is not easy to achieve. Seniority limits a lot of decisions. Communication amongst the company is not something that they are good at. Advertising department and promotions are awful. It's not easy to get a major problem fixed for a customer at any given time. The ordering and customer service system is incomplete and the IT department doesn't work fast enough for the sales reps to get their job done. Promotions are never clear, and the customer always has a problem with the company. Some of us reps believe that the upper upper class management has no care for the actual consumer, the one that ultimately pays the bills.

      3.0
      Jun 11, 2008

      Great benefits and security but no leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and a stable workforce with rare job reductions.

      Cons

      It is very similar to government work where no will take a chance and management is scared to take chances because they are worried about protecting their own position. The company talks alot about 'pay for performance' but that is not appear to be true in the part of the organization I work in. You know you will get your 3 - 4% raise no matter what you do. As an example, we had an employee who would reguarily sleep at their desk and meetings. However, he stuck around for close to 9 years and got the same raise and bonus as did everyone else except for maybe a 1/2% less on annual merit. I know this for a fact because he reported to me for close to 2 years and both my management and HR made it impossible to fire him, eventually left on his own.

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      Glassdoor has 38,028 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.