Verizon reviews

3.6

61% would recommend to a friend

(35,729 total reviews)
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Dan Schulman

24% approve of CEO

44% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,729 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

36K reviews
1.0
Aug 3, 2019

Not for seasoned sales people

Recommend
CEO approval
Business Outlook

Pros

None at the moment now. Definately not money.

Cons

Rah rah environment more focused on recognition than money. Hired all younger people happy to make peanuts. Money decreased every year

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Verizon Response
6y
Thank you for your candid feedback. Best, Verizon Careers
3.0
Jul 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Good severance package. Good people working there in spite of how they are treated. Could maybe treated like gold if you're part of wireless.

Cons

Being sent to do someone else's job when union goes on strike. Seems like there are people who's job it is just to make yours harder. Calling yourself Verizon 2.0 and actually changing are different things. New CEO was at Ericsson when they were part of a bribery scandal in EMEA.

3.0
Jul 16, 2019

Just Good Enough

Recommend
CEO approval
Business Outlook

Pros

The pay is competitive early on with quite good benefits. Ability to work from home is awesome, VZW has not off-shored its call centers. Benefits of a monolithic corporation which must avoid lawsuits at all costs mean racism, sexism, and general bigotry are absolutely not tolerated. VZW is quite ethical in its practices. Ultimately the benefits of working at VZW have been just good enough to keep me there.

Cons

You are micromanaged to hit unrealistic metrics. Your pay and shift options are based on a bell curve which inherently means 15% of employees MUST fail to meet targets... it's a quite insidious way to push performance without parallel employee compensation. Monolithic corporation downside is you will simply be a number which generates numbers. Pay stagnates with tenure. Some instability with centers closing, layoffs, and more reliance on cheaper (and worse) independently contracted call centers. The job can cause very high stress and anxiety levels. Pretty significant attrition.

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Verizon Response
6y
We take great pride in our benefits and culture, so thank you for your feedback. We appreciate you taking the time to share your insights with us.
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