Verizon reviews

3.6

62% would recommend to a friend

(35,704 total reviews)
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Dan Schulman

25% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,704 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

36K reviews
4.0
Sep 2, 2014
Recommend
CEO approval
Business Outlook

Pros

401k match, excellent pay in sales (retail) and call center (customer svc), employee activities, tuition reimbursement, employee discounts, recognition. I worked in the store, then the call center. More opportunity for career advancement in the call center, but I left due to stress from taking call.

Cons

Hours can be challenging for those with families. Call center work can be stressful. I did not have an anxiety issue when I started, but I did when I left.

1.0
Aug 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Good pay, commissions and incentives, ongoing training, ability to move up to management fairly quick, up to eight thousand dollars paid yearly for school, 401K 6% salary matching, open door policy, free concession smart phone with unlimited calling and texting, ability to make up to 100K per year.....ALL OF THIS IS USELESS AS YOU WILL BE EXPOSING YOURSELF TO AN INSURMOUNTABLE LEVEL OF CONSTANT STRESS, LOSS OF MORALE AND NEED TO SEE A PSYCHOLOGIST OR DO DRUGS. IT IS NOT WORTH IT

Cons

IT'S ALL AND ONLY ABOUT THE NUMBERS ALL DAY EVERY DAY IN A WATCHDOG/BULLYING MICRO MANAGEMENT COMPANY. They condition everyone to be greedy, unsympathetic, lying actors etc. The number one goal is for the employee to sell accessories that are grossly overpriced and consumers are becoming smarter and shopping online and at bargain shops, Highly stressful sales driven environment, must sell accessories constantly non stop-the number one question you hear repeated all day is "did you get accessories with the sale"?, must beg people to buy accessories from you or you get written up, you must work weekends, no set schedules, they constantly move you to other stores even after you have a customer base, Stressful micro management, on your feet all day, loads of ridiculous paperwork/writing, constant visits from corporate and higher management to micro manage employees, customers are among the worst of any industry-if customers refuse to buy accessories it makes you feel contempt towards them, company lies lies lies, constantly changing computer programs-as soon as you learn new program they change it, must carry an ipad which always gets misplaced, systems crash often-you could be in the middle of a great sale and system crashes and your sale is lost, many of your sales get cancelled or returned so you must work triple hard to make up for that, every district meeting is to discuss "money" and how to be savvy about making people part with their money and never taking no for an answer. Unless you have no scruples, feelings and sympathy for consumers YOU WILL ABSOLUTELY HATE THIS COMPANY IT IS ONE OF THE WORST COMPANIES TO WORK FOR

2.0
Aug 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Good place to start a sales career. Very good benefits and tuition assistance

Cons

Long hours Early morning redundant meetings Micromanagement will drive you insane You will not make as much money as they say you will Expectations are too high and/or ridiculous The entire sales process and coaching from management seems too robotic Upper management says that they listen to our ideas and want to help us enjoy our jobs more, then they enforce a score card that could literally have you fired within 2 months for not meeting sales numbers

Viewing 163 - 165 of 35,704 Reviews

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