Pros
Solid product that customers love and is miles ahead of competition Office is very nice (hq) Coworkers are extremely driven and talented Food in office
Cons
If I could give zero stars I would. Verkada at its core operates on a culture of fear and a culture of lying. Lying to employees, customers, and investors as long as it is beneficial to the company. During my time here, there was a constant rotating door of middle management constantly given different metrics for success and constantly moving the goalposts for a sales team that is assigned extremely unfairly (patches are equally weighted regardless if you have Utah or LA). The idea to management is that if someone can manage the patch for a year and leave, that’s all they need. With this being said it killed me to watch talented colleagues move across the country to be assigned a patch that had NEVER hit its quota, and be lied to about success metrics and promises regarding work etc. I’m talking pure lying to one’s face about things during an interview and refusing to add it to the contract. Best of all it was not explained to many that they’d be working east coast hours and they’d made a shift in their life just to work crazy hours on top of their commute. You’re guilted into thinking “you’re not working hard enough” at every possible turn when in reality you’re set up to fail with unrealistic quotas. This all culminates in constant churn (that’s why they’re so excited to always brag about how they’re always hiring) and constant rotation of people. Job security was always in limbo as it was well known the average rep had 8-9 months before they were gone. Zero care for fostering career rather than using people like sweatshop workers at what is a glorified call center. Constant churn of middle management meant sales goals and kpis were constantly changing. It was first advertised you can “be the ceo of your own patch” which shifted to you need to make x calls per week etc. Seen many talented sales reps let go while awful ones were rewarded as a result of luck. C suite/ vps think they’re a bunch of savants doing whatever the hell they think will stick. Verkada has a bad reputation in the bay because of insanely aggressive sales tactics and awful PR due to things in the past that c suite liked to boo hoo about but nobody stepped down or resigned. Real change and success for verkada will come when investors and the board change up the highest on the totem pole.
