Victoria's Secret reviews

3.4

57% would recommend to a friend

(13,128 total reviews)
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Hillary Super

70% approve of CEO

47% positive business outlook

Victoria's Secret has an employee rating of 3.4 out of 5 stars, based on 13,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Victoria's Secret employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Apr 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Gratis every quarter ! Ten 50 percents off but nobody counts them so basically 50% off apparel! First pick of apparel

Cons

No consistency in hours . Management is it’s on click . Very sketchy shady things go on with management . No Benefits ! Your are disposable !

1.0
Mar 22, 2018

Hated this place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There was none, other than the discount

Cons

Management, management, management. They are disorganized, inconsiderate, hypocritical, rude, abusive, and terrible people. They never do anything that you ask of them and you always have to get upper management involved so that they can do their job. You never got off when you were supposed to, and when you asked you were met with rudeness. I shouldn't be yelled at because I was off at 12 and it's now 12:40 and you haven't found anyone to cover my area. You would have to wait long hours for your break because your managers didn't schedule ahead. Managers constantly insulted/yelled at/called out associates over the headset for stupid reasons. I overheard the store manager mocking associates over asking for a break after working for 5 hours. You also won't get scheduled if the manager doesn't like you, and sometimes they won't approve you to pick up shifts either. You'll be treated terribly when asking for time-off, even if you are part-time and not getting paid, and will either have them reject it or approve it, but then act as if you're unreliable. They get mad if you call out because you're sick, but get mad if you come to work sick. They will accuse you of lying but then lie and exaggerate about you. If you're sick or anything else, they do not believe you. You call out one time, they will say you have a pattern of calling out. They'll reprimand you in front of other associates and even customers. I have walked in the breakroom multiple times to see an employee being SCOLDED by a manager out in the open. If you're not a sales associate, they will treat you terribly, and favoritism is definitely a part of their culture. They will give their friends good hours and leave everyone else with only a 6 hour Saturday shift. They are incredibly inconsiderate and would not let a girl I work with leave when she had a death in the family. They will add shifts to your schedule after it has been released and either say that you have no choice to work it when you tell them, or that it was there all along and you just know noticed it, even when you have earlier screenshots to prove that you did not. They are hypocritical in that they will not let associates put items on hold, but put items on hold for themselves. I hated working here, I hated the managers, and I hope that one day they are treated terribly by upper management and that no one will help them.

1.0
Mar 19, 2018

Terrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Experience in many areas. Sales, customer service .. etc There really aren’t any unfortunately. Company needs to take note of these terrible reviews.

Cons

Overall awful place to work. The management is hired based on favoritism and to keep the company “diverse”. Managers can’t form complete sentences to give direction.. also takes it upon themselves to make themselves at home literally in the office..... upper management NEEDS to pay closer attention to what goes on in he stores. The pressure to sell and make unrealistic goals is unimaginable when the compensation is horrid. The work-life balance is non-existent considering you will be there every single weekend and if you god forbid need a day off for an important event or emergency you will get guilt tripped how you’re not a reliable associate. Be prepared to receive an imaginable about of texts and calls during off hours if you are part of management. Store manager twists her only stories to try to make herself sound smart which is a long shot. Borderline harassed and abusive store manager with absolutely not brain and the most unprofessional manager I’ve ever can across in my life. No communication skills. I wouldn’t recommend this brand at any level.

Viewing 40 - 42 of 13,128 Reviews

Glassdoor has 13,876 Victoria's Secret reviews submitted anonymously by Victoria's Secret employees. Read employee reviews and ratings on Glassdoor to decide if Victoria's Secret is right for you.