Victoria's Secret reviews

3.4

57% would recommend to a friend

(13,131 total reviews)
avatar

Hillary Super

70% approve of CEO

47% positive business outlook

Victoria's Secret has an employee rating of 3.4 out of 5 stars, based on 13,131 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Victoria's Secret employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
2.0
May 14, 2015

Too pushy

Recommend
CEO approval
Business Outlook

Pros

Free and discounted lingerie, possibility of making commission, good discount, bragging rights of "I work at Victoria's secret!" Good trainings on bras

Cons

Micromanaging. Managers came by every single hour to tell you what your sales were for that hour and interrogate you in what you can do to raise those. Possible termination from inability to make $300/hr sales goal. Also, no commission unless you make it to the $300/hr mark for every hour worked in a month. Denied requests off, regularly stayed until 2 am folding panties.

4.0
Dec 18, 2014
Recommend
CEO approval
Business Outlook

Pros

For someone who loves to work hard this is the place to be. This company continues to obtain high goals and there is definitely very little down time.

Cons

pay rates are not consistent, the district manager is not fair with pay rates. Highest paid managers are those recruited from outside the company, and those who have moved up in the company throughout a course of years, they struggle to get decent raises.

2.0
Nov 5, 2014

So many flaws

Recommend
CEO approval
Business Outlook

Pros

Great discount. I loved my co workers, a lot of loyal customers who I enjoyed helping find a special outfit or bra.

Cons

I honestly could write a book about everything I saw wrong. Cleanliness is impossible since they don't give you the "hours" to clean the store. It was always dusty and in my many attempts to keep it clean it was not. When I was hired the toilet was BLACK and still isn't kept up with. If you are part time you don't get benefits. Time off does not happen and if you give limited availability like you have a second job you will probably be fired. They have "black out times" which is reasonable for retail but also if you have to go to the doctor or something you basically can't or have to do it on a day off. Rarely was the schedule put out on a timely manner which means you probably won't know your schedule a week ahead. Also had problems with them changing it the last minute and not letting me know. Call ins are the worst... not knowing if your gonna work till 2 hours before or what time you might go home. Unprofessional management texting me to cut my shift because of being over hours. You can love the store and everything about it but if you don't meet there sales requirements they will fire you. You are not recognized for anything else you do in the store all it comes down to is your sales. I knew the products upside down and backwards selling was not my strength I am not a pushy person but since my sales were not good enough I was let go. Not all stores follow policies with coupons so you had to deal with a lot of customers who want to do things that aren't technically allowed and will argue with you about it. Tons of bra returns that shouldn't be accepted but are because of how nasty the customers become.

Viewing 103 - 105 of 13,131 Reviews

Glassdoor has 13,879 Victoria's Secret reviews submitted anonymously by Victoria's Secret employees. Read employee reviews and ratings on Glassdoor to decide if Victoria's Secret is right for you.