Victoria's Secret reviews

3.5

56% would recommend to a friend

(13,145 total reviews)
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Hillary Super

72% approve of CEO

47% positive business outlook

Victoria's Secret has an employee rating of 3.5 out of 5 stars, based on 13,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Victoria's Secret employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
2.0
Apr 8, 2010
Recommend
CEO approval
Business Outlook

Pros

-Bright Job Environment. -Gratis on bra's & beauty product was given. -Product is fun & girly. -Always something to do. -30% off on product. -Pep Rally's are a fun when new product is being brought out. -Management is flexible with sick (or call out) days. -Asking for time off wasn't too bad. They usually let you know right then if they could give you certain days off or not. -Feed back is awesome & they are sensitive to you if you are new to the store.

Cons

-Thee biggest downside of working at Victoria's Secret Stores, is the fact that the management (at least at my store in washington) would give you hours based on how many credit attempts you made, instead of how well you were personally doing in sales & customer experience. -As typical with most retail people can be rude & pushy, asking you to cater to their every need. -People often treat it as a dating service during store hours & even as a 1-900 # after store hours. - If you say your available 24 hrs, they will use you for literally 24 hrs. I've had shifts from 7:30 to 1:00-3:00 am because of the constant re-arranging of store signage & product. -On calls (which will be used at every store locations) are the hardest part of maintaining a personally life seperate from the store's needs. - Sizes do not go above a 40-DD. It is personally hard to tell a plus size women that we don't have her size, but carry an abundant amount of 28-AA. Makes customer satisfaction & experience so much harder. - It is a nessesity to learn every single product in the store (which is hard to do since they are so often changing & re-doing product) If you don't you know all of the product you won't have any success with Victoria's Secret stores.

5.0
Apr 3, 2010
Recommend
CEO approval
Business Outlook

Pros

new product perks, discount, not boring or repetitive, nice amount of time off, awesome people to work with, always learning something new

Cons

weekend work, holiday work, working with the public sometimes can be very stressful, christmas time is hard work, can be hard on the body

2.0
Mar 29, 2010
Recommend
CEO approval
Business Outlook

Pros

There are perks. You will get a good discount and sometimes you get free or deeply discounted products to try, like $10 bras or free lotions.

Cons

It is hard work. Straightening everything is a pain and everything has to be perfect before anyone can leave for the day. It is long hours on your feet and they do not always remember to give you a break. You have to remind someone if you want to take one. The pay is very low, minimum wage or just over.

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Glassdoor has 13,895 Victoria's Secret reviews submitted anonymously by Victoria's Secret employees. Read employee reviews and ratings on Glassdoor to decide if Victoria's Secret is right for you.