Victoria's Secret reviews

3.5

56% would recommend to a friend

(13,143 total reviews)
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Hillary Super

72% approve of CEO

47% positive business outlook

Victoria's Secret has an employee rating of 3.5 out of 5 stars, based on 13,143 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Victoria's Secret employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Dec 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Other associates are amazing. After working with the comany for four years, I've met some of the best people ever. They're like family. The free merch. every couple months is nice.

Cons

It is almost impossible to move up. There is no recognition for great work. Management is constantly lying. When your store manager has never had a boyfriend and has been spoiled her entire life, work can be miserable. Pay is only a couple cents more than minimum wage. On call shifts ruin personal lives. Constant huffing and puffing from management when someone needs to take a break or use the restroom. You get so many responsibilities and not enough time to do any of them, THEN get yelled at when nothing is done. You have to be nice to rude, catty customers who feel like they need a massage or foot rub from every associate just because they stepped into the store for a free panty AND NOTHING ELSE. Women want to return bras a year old after they've fallen apart from being worn and washed everyday. Management is almost happy to see tenured associates leave. It really is like the movie "Mean girls." I'm a sweet girl so working with managers who tell me to "get a backbone" was constantly a struggle. No one cares about family issues or personal problems. Management talks bad about associates even to district managers.

4.0
Dec 22, 2009
Recommend
CEO approval
Business Outlook

Pros

upbeat atmosphere great gratis in-brand discounts joy of helping people find things that make them feel sexy/pretty in-store discount lots of hours available

Cons

on call! shrink suspicion angel card-- in a poor economy, no one wants to open a high APR credit card, even with the great perks we offer!! scheduling-- one week, I would have 34 hours (as a part time associate), then next I would have 2 or 3 on calls (with one call in) and 3 scheduled hours

2.0
Dec 10, 2009
Recommend
CEO approval
Business Outlook

Pros

Excellent ongoing training, lots of free products to try for personal testimony to clients, Beautiful products that you will sell with pride. 40 hour work week,so life work balance is manageable. Fast pace environment so your day moves by quickly. Clients love the store and will return, which creates an inimate, friendly relationship.

Cons

Limited floor coverage will exhaust you during peak selling periods. Excessive multi-tasking, High stress and pressure to achieve segment goals, especially with reagard to selling Angel Cards (credit). Excessive floor changes that require associates and managers to work long hours completing floor sets.

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Glassdoor has 13,892 Victoria's Secret reviews submitted anonymously by Victoria's Secret employees. Read employee reviews and ratings on Glassdoor to decide if Victoria's Secret is right for you.