Victoria's Secret reviews

3.5

57% would recommend to a friend

(13,115 total reviews)
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Hillary Super

70% approve of CEO

47% positive business outlook

Victoria's Secret has an employee rating of 3.5 out of 5 stars, based on 13,115 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Victoria's Secret employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
2.0
Jun 20, 2008
Recommend
CEO approval
Business Outlook

Pros

The discounts on merchandise aren't bad (20-30 percent depending on your seniority). If you love to work and you don't have much of a home life (or your home life is especially unpleasant and you're trying to escape), this might be the job for you. Girls who are willing to work extremely long hours and have completely open availability do have opportunities to move up in the company, but CSL is about as high as most will be able to rise.

Cons

Not much consideration of their employees, combined with an extremely high turnover rate. "On call" shifts are scheduled back to back with normal ones, meaning employees often end up working an 8-4 shift followed immediately by a 4:00-8:00 shift with a break just long enough to sign out and back in between (the signing out means they aren't required to pay overtime) Breaks are short and they're often "forgotten" or ignored anyway. Hours are based on how many Angel Card (credit cards) an employee can sell in a shift. Employees are instructed to do "anything it takes" to get customers to sign up for one. Employees who have difficulty with this or who fail to meet their goal for the day are disciplined and punished. The high turnover rate means management feels that every employee is easily replaceable, and makes sure they know this. It isn't uncommon for management to dress down employees for their speed, efficiency, outfit choices or anything else over the headset, so that all the others can hear it.

Viewing 13114 - 13115 of 13,115 Reviews

Glassdoor has 13,862 Victoria's Secret reviews submitted anonymously by Victoria's Secret employees. Read employee reviews and ratings on Glassdoor to decide if Victoria's Secret is right for you.