Pros
The pros were working remote and actually making a huge difference in peoples lives (too bad upper management didn't recognize this!)
Cons
The work environment is a demanding and challenging pressure cooker. Employees are paid hourly, and to earn the expected pay, you must take 10-12 virtual calls daily while documenting detailed information from each call like a secretarial machine. You receive only half the pay for no-shows. Unfortunately, Vida's PRIMARY FOCUS is not even on its employees but the almighty dollar in generating revenue rather than genuinely caring for its clients at all. Its all about the money folks! The daily schedule is overwhelming, with an excessive number of virtual calls leading to provider burnout, minimal time for breaks, and limited opportunities for quality client interaction. This contributes to stress and fatigue. Instead of feeling like a health coach, you start to feel disconnected and robotic. The discrepancy between the company's mission and how it treats its employees is laughable. Significant issues with management, lack of support, and poor communication make it difficult to feel valued and motivated. Upper management often resembles a boys' club, and when you ask questions, you receive only superficial answers. There is a general feeling that they do not care. The culture often feels toxic, characterized by high turnover rates and low morale, with continuous layoffs. Moreover, there is no opportunity for growth at this startup company. Overall, it has been a complete waste of time for my professional career.
