Visa Inc. reviews

3.8

68% would recommend to a friend

(7,512 total reviews)
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Ryan Mclenerney

67% approve of CEO

68% positive business outlook

Visa Inc. has an employee rating of 3.8 out of 5 stars, based on 7,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Visa Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Dec 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Talented workforce. Interesting assigments & work.

Cons

Years ago, for anyone in the payments industry Visa was THE place to work...and when I first started, it WAS the place to work. We worked incredibly hard but didn't mind doing so as we felt appreciated. Since day one of the new board and executive management team the morale and company as a whole has changed. It's clear we are the grunts and you are in charge...you've made that incredibly clear year after year...staff meeting after staff meeting (by the way you talk down to staff). Year after year, benefits have been stripped while executive management lines their pockets with massive bonuses and compensation.

1.0
Dec 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Potential pros would be, if Visa has a particular role you can't find elsewhere, that will get you to the next place in your career, the experience may be worth going through. My sense is there used to be effort made to make the corporate culture more stable and give employees a chance to contribute pro actively, while at the same time prudently manage risk. So, though not impressive when compared to other Silicon Valley companies, not bad when compared to your average american corporate culture (especially East Coast corporate banking culture). Also, if you're looking for a 9-5 type gig, you can make that work at Visa, but why live in Silicon Valley if you're going to do that?

Cons

Except for the reasons listed in the "Pros" section, I wouldn't advise working at Visa. As mentioned above, my sense is that there used to be some effort placed on managing a reasonably effective corporate culture, with prudent risk taking, which, in all fairness, is difficult to do when you have more than twice the market share of your next closest competitor (there is something to be said for prudently maintaining one's market dominance). That said, everyone in Silicon Valley that knows anything about the payments space, knows that PayPal shouldn't even exist . . . I'll let you think about that for a second.

3.0
Dec 17, 2014

Lots of changes and not for the better.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The "old" Visa was a fun and dynamic place to work, with lots of autonomy and the ability to work hard and make a name for yourself. The pay was good, bonuses fantastic, and stock incentive very generous. The overall environment was one that invested heavily into employee satisfaction and product innovation.

Cons

Recently, with recent management changes (CEO and virtually all direct reports and virtually the entire 2nd layer) has resulted in less of a technology-focused culture. Nearly all senior managers are from JP Morgan or Mckinsey and as a result, the management focus has shifted from serving customers, employees and innovating in the marketplace to a culture of pinching pennies and cutting costs (at the expense of customers and employees). While the company is still financially strong, this short-sightedness will hurt the company in the long term. The entire management team is now comprised of leaders with less than a year of experience, and frankly, they do not understand the products and business culture of the company. It is sad to see, but I will not be surprised if Visa goes through some tough times in the near future. HR is a disaster- There has been nothing but poorly executed and botched benefit, payroll, and HRIS changes.

Viewing 31 - 33 of 7,512 Reviews

Glassdoor has 8,892 Visa Inc. reviews submitted anonymously by Visa Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Visa Inc. is right for you.