Visa Inc. reviews

3.8

68% would recommend to a friend

(7,512 total reviews)
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Ryan Mclenerney

67% approve of CEO

68% positive business outlook

Visa Inc. has an employee rating of 3.8 out of 5 stars, based on 7,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Visa Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Dec 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Visa has world wide brand recognition and offers exposure to a global economic picture that few companies enjoy. On the benefits front, they are still relatively good including a 2-to-1 match on 401k contributions on the first 3%. Visa also still has a defined pension plan on top of the 401k which is increasingly rare.

Cons

Promotions opportunities are vaporware. You can jump through all the hoops and receive excellent ratings year over year only to be told that they are not allowed to do any promotions that year. Higher level positions often go unfilled or end up being filled by ex-employees that are hired back after they quit or took early retirement. The only internal promotions are reserved for senior managements' pets. You are more likely to be promoted for talking big and doing nothing, then busting your hump year over year. We hear a lot about pushing for innovation, but it comes with the caveat that there is zero tolerance for failure. We also in theory have a 90/10 program that would allow employees to spend 10% of their time working on things that are not directly related to their position. It is meant to remove barriers and constraints to allow people to explore new ideas in a relatively unfettered way. The issue is that the Global Engineering group has so formalized it that innovation is handled as a project. It shows a complete lack of trust in employees because management has to make sure ever second of your 50+ hours a week is accounted for. While benefits are still decent, they are nothing like they were 5 - 6 years ago. At the trajectory they are on, I would expect Visa's benefits to be just as lackluster as anyone other company in the next 3 to 5 years. There is a lot of social activism in the company and nanny mentality. For example, we once had a chintzy free beverage program that allowed employees to get 3 free sodas or small bottles of water each day. A small group complained about the health and environmental impacts so they discontinued the program. Visa is also proud of being an LGBT employer of choice, but does not seem to see any value in being a top employer for working parents. That political/social bias is prevalent through out the company and comes off as subtle hostility to anyone with a more moderate or traditional bias.

1.0
Jun 4, 2017

Run away!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great if you want an inflated title and paycheck: thousands of “directors” and “sr directors” with no direct reports. Brand name looks good on your resume. Near-monopolistic business model means the company makes tons of money no matter how poorly it’s managed. Strong benefits.

Cons

Stay far, far away if you are an experienced professional. Don’t assume the director or senior director title and fat paycheck they give you means your skills and experience will be valued. Visa routinely hires people with lots of experience, then treats them like entry-level employees. Zero autonomy or decision-making authority. Everything you do, and I mean EVERYTHING, must be approved by multiple layers of management. There is lots of talk of improving “tools and process,” but no visible progress, and it remains painfully hard to get anything done. Since no one is empowered, no one takes accountability for anything. Sr leaders do not care at all about employees and continuously make bad decisions (or fail to make any decision at all!) without a thought to how employees are impacted. Many managers with terrible people skills. Employee survey has shown declining engagement for a decade. Read lots of Glassdoor reviews before you consider working here: there’s a reason this company cannot get up to even a “3” rating.

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Visa Inc. Response
8y
Sorry to hear about your experience. We’ve just communicated the results of our employee survey and engagement continues to trend upward. It was great to see an over 94% response rate and there were no scores that declined this year – with employees reporting a high level of pride and willingness to recommend Visa as a place to work. Our CEO Al Kelly has challenged employees at all levels to act as leaders and be personally empowered. Everyone at Visa is expected to act decisively, openly communicate and enable and inspire great work – removing barriers to success.
1.0
Nov 12, 2015

Greedy and Selfish

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team, good co-workers. Good name for resume.

Cons

Visa has done everything it possibly could to increase shareholder value, please the board, and maximize C-Suite bonus payouts at the expense of employees. In a day and age of increasing scrutiny over CEO to Average worker pay, Visa should be at the forefront, but skirts this comparison with a crafty bonus package, reducing CEO pay comparisons by a substantial margin. With recent record profits management sees fit to put the money into the stockholders rather than their employees. The other reviews here tell you how low morale is and the discontent with being treated like numbers instead of people. Management is facing a ton of pressure over recent benefits changes and their prolonged silence has created a firestorm of negativity and unhappiness. While some in the company attempt to put a positive spin on what is happening, no one is buying it. A week of frustration has boiled over and the disrespect of the Execs towards the employees will not be solved in silence. Employer of Choice is a fancy term for the degradation of Visa core values and respect of its employees.

Viewing 34 - 36 of 7,512 Reviews

Glassdoor has 8,892 Visa Inc. reviews submitted anonymously by Visa Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Visa Inc. is right for you.