Visa Inc. reviews

3.8

68% would recommend to a friend

(7,512 total reviews)
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Ryan Mclenerney

67% approve of CEO

68% positive business outlook

Visa Inc. has an employee rating of 3.8 out of 5 stars, based on 7,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Visa Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

8K reviews
1.0
May 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Big brand name, nice facilities, better than average pay.

Cons

I know what you're thinking: "Visa! It's a Dow 30 company! Their name is on everything! It must be awesome there!" It's a lie. It's a disaster inside. Highly political, totally siloed, ancient processes, audit and control groups run amok, mind-numbin processes, horrible data, worse tools, even worse planning and forecasting, and even worse leadership. The execs are completely disconnected from the rest of the org, have utterly no clue how the company functions day-to-day, are accusatory, and cruel. The company lists being an "Employer of Choice" as a goal, but they've stripped away insurance coverage, axe'd the pension program, flat-lined bonuses and raises, depressed titles, stripped travel and education budgets. They lecture everyone about saving money and have forced an "everyone comes into the office/no remote work" policy, while showering themselves with excessive pay out's, buying themselves multiple corporate jets, and letting the CEO and CMO work remotely from Manhattan, where the company doesn't even operate. Is a "do as I demand, not as I do" culture. Employee Sat has repeatedly shown that satisfaction is waning and that no one understands the strategy or direction of the company. Nothing's been done about it. HR is a nightmare and not to trusted. Work-life balance is horrible. Expect nights and weekends and constant firedrills and unrealistic expectations. Do not ever expect to be told "good job" or "thank you." Don't bring new ideas. There is only the Visa way, which is stuck in the Dark Ages. Visa succeeds in spite of itself. It buys it's way out of problems but is a miserably poor company to work for. This is the company you go to for a pay raise and to position yourself for the next real job you'll have. It's not a place you make a career.

2.0
Oct 11, 2016

The end of a "Legacy"

Recommend
CEO approval
Business Outlook

Pros

Strong Market Leader in Payment Industry - #1 for many years Brand, Availability and Security - key tenants to success Strong Sponsorship program linked to many major events Great team of folks with tons of experience in payment systems

Cons

Executive Management don't seem to care about staff... especially "legacy" employees who helped build the brand to what it is today Head of IT an embarrassment on multiple fronts. Diversity in IT = 3 Indian males from 3 different villages Greed of executives is overpowering Used to have a healthy work life balance now all about $$'s - has become a sweat shop So focused on hiring new faces missing the turn over of critical business and system knowledge. Extremely hard to replace.

1.0
Nov 20, 2014

EVP of Technology Destroyed Innovation

Recommend
CEO approval
Business Outlook

Pros

Good salary, the employees who helped build Visa (the ones that are left) are among the brightest individuals I've had the honor of collaborating with, and decent benefits.

Cons

The CEO's first hire was his biggest mistake. The EVP of Technology destroyed IT almost immediately. This man preaches "innovation," then strips telecommuting and institutes draconian rules that have not only hinder innovation, but have caused a mass exodus of top talent. He's dictated that we only can hire from Ivy league schools, when he isn't even a graduate of an Ivy league school himself. At this point, so much of Visa's top talent has left, that Visa is positioned for a major breach. In all the years I've been with Visa, and through all the changes in leadership, NEVER has IT been in such a critical state. Additionally, all new hires just happen to be Indian males, which would be considered discrimination if they were all white males. Overall, the state of Visa is not only sad, but pathetic. It will take a breach before the CEO realizes that his first hire was his biggest mistake. We've lost confidence in upper management - but have fun on your two jets, Charlie.

Viewing 22 - 24 of 7,512 Reviews

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