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Visual Comfort & Co.

Engaged Employer

Visual Comfort & Co. reviews

2.7

35% would recommend to a friend

(113 total reviews)

Joe Higgins

33% approve of CEO

32% positive business outlook

Visual Comfort & Co. has an employee rating of 2.7 out of 5 stars, based on 113 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Visual Comfort & Co. employee rating is 22% below average for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

113 reviews
4.0
Mar 19, 2026

Sales Associate Review

Recommend
CEO approval
Business Outlook

Pros

The pay is well and you get to work in a beautiful environment. I loved my coworkers

Cons

No communication from upper management. Inventory issues and lost of changes being made. Not a lot of path for growth unless you want to become a manager.

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Visual Comfort & Co. Response
1mo
Thank you for your feedback. We’re glad to hear you enjoyed the work environment and your coworkers. We also appreciate your comments regarding communication and growth opportunities. These are areas we are actively working to improve, and your feedback has been shared with leadership as part of our ongoing efforts to strengthen transparency and career development. Thank you for taking the time to share your experience. Visual Comfort and Co. Management Team
5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule and beautiful products, great benefits and strong leadership

Cons

Fast Past environment that can be demanding at times

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Visual Comfort & Co. Response
1mo
Thank you for taking the time to share your experience and for your kind words about our leadership, benefits, and work environment. We’re glad to hear that you appreciated the flexibility and took pride in the products we create. We also recognize that our fast-paced environment can be demanding at times. We continually strive to balance momentum with support, ensuring our teams have the resources they need to succeed. We appreciate your recommendation and thank you for your contributions over the years. Wishing you continued success in your next chapter. Visual Comfort and Co. Management Team
2.0
Feb 7, 2026

Consistent Red Flags

Recommend
CEO approval
Business Outlook

Pros

- Under normal circumstances, pay and bonuses are within reason. - Beautiful office. - You are able to make what you want out of your career if you are the type of person to assert yourself and show interest.

Cons

- Customer Service can be a black hole. The expectations are endless and without direction. No matter what type of effort you make, it will always seem like you are being punished. - Heavy workload with long, hours which can include working 6-7 days a week. - Training is little or non-existent. The training can best be described as a blind person leading another blind person through a busy traffic intersection. - Upper management is terrible at communicating both within customer service as well as other departments. - Despite constant concern and feedback regarding workloads and moral, the constant response could be summed up as “deal with it”. - A member of management had unfortunately passed away suddenly, and the chain of events/communication both during and after the event could be described as callous.

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Visual Comfort & Co. Response
1mo
Thank you for taking the time to share such detailed feedback about your experience. We appreciate your recognition of our compensation, workplace environment, and the opportunities available for those who proactively seek growth. We also take your concerns seriously—particularly around workload, training, cross-department communication, and support within Customer Service. As we’ve continued to grow, feedback like yours reinforces the importance of clearer direction and stronger onboarding and training. Regarding communication and leadership during difficult moments, these situations are never taken lightly, and we continue to reflect on how we can lead with greater empathy and transparency. Your feedback has been shared with leadership and is part of our ongoing efforts to improve how we support our teams as the company evolves. We appreciate the time you spent contributing to the organization and wish you continued success moving forward. Visual Comfort and Co. Management Team
Viewing 4 - 6 of 113 Reviews

Glassdoor has 120 Visual Comfort & Co. reviews submitted anonymously by Visual Comfort & Co. employees. Read employee reviews and ratings on Glassdoor to decide if Visual Comfort & Co. is right for you.