Does Visual Comfort & Co. pay their employees well?

According to anonymously submitted Glassdoor reviews, Visual Comfort & Co. employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Visual Comfort & Co.. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Visual Comfort & Co.?

35% of Visual Comfort & Co. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Visual Comfort & Co. 2.9 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Visual Comfort & Co.?

Sales Associate (12) , Customer Service Representative (10) , Customer Service Representative (CSR) (4) , Inventory Control Specialist (4) , Manager (3) , Associate Marketing Manager (2) , Order Picker (2) , Sales (2) , Sales Manager (2)

What are the pros of working at Visual Comfort & Co. according to real employee reviews?

"Great benefits." ((in 7 reviews)); "the people I work with are amazing" ((in 4 reviews)); "Good coworkers, reasonable hours, benefits" ((in 3 reviews))

What are the cons of working at Visual Comfort & Co. according to real employee reviews?

"Management also employees and replaces them because they get to have new hires do the same amount of work while paying them less." ((in 11 reviews)); "Pay is low" ((in 6 reviews)); "Training is lack luster at best." ((in 5 reviews)); "Upper management is terrible at communicating both within customer service as well as other departments." ((in 5 reviews)); "Rampant favoritism and nepotism." ((in 5 reviews))

What are the top reviewed Visual Comfort & Co. locations?

Houston , Skokie , Greer , Chicago , Burlington , Miami , Savannah , Hinsdale , Birmingham , Louisville , High Point , Austin , Dallas , Cypress , San Francisco , Las Vegas , North Las Vegas , Charleston

Visual Comfort & Co. reviews

2.7

35% would recommend to a friend

(113 total reviews)

Joe Higgins

33% approve of CEO

32% positive business outlook

Ratings by category

3.0

Diversity & inclusion

3.0

Compensation and benefits

2.9

Work/Life balance

2.6

Culture & values

2.4

Senior management

2.4

Career opportunities

Visual Comfort & Co. has an employee rating of 2.7 out of 5 stars, based on 113 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Visual Comfort & Co. employee rating is 22% below average for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

113 reviews

1.0

Nov 17, 2025

A Cautionary Review for Future Applicants

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Health insurance starts on day one and the coverage is genuinely excellent. Generous employee discount, especially helpful if you like the brand’s lighting and décor.

Cons

The role is advertised as sales, but the reality is a high-volume corporate support job. You spend your day in a cubicle with a headset managing multiple software systems and performing mostly admin and clerical tasks. Workload is extremely demanding, yet compensation does not match the pace or expectations Software platforms are overly complicated and change frequently, requiring ongoing training that rarely improves efficiency. Short lunch breaks and not always guaranteed due to workload. Product quality is inconsistent; many items arrive damaged, leading to daily client dissatisfaction and stressful follow-up. Frequent shipping, inventory, and fulfillment issues create additional pressure. Bonuses are promised but rarely (if ever) materialize, and hard work is not adequately recognized or compensated. Overall, it is a very corporate environment with limited true “sales” activity. The reviews on Glassdoor are extremely accurate. I didn’t believe them until I worked there myself, speaking from experience, every single one reflects the reality of the job.

Visual Comfort & Co. Response

7mo

Thank you for taking the time to share your experience. We are committed to ensuring all Team Members feel supported and recognized for their contributions. We encourage you and any Team Member who experiences concerns about workload, responsibilities, compensation or systems to speak directly to their manager or Human Resources, so we can address issues and work through meaningful solutions. Your comments regarding product quality will be shared with our quality department for review. Customer satisfaction and product quality remain top priorities, and we appreciate you bringing this perspective forward. We remain focused on enhancing our Team Member experience and creating an environment where our Team Members are valued and respected. Thank you again for your feedback and your contributions. Visual Comfort & Co Management Team

1.0

Aug 23, 2025

Toxic Work Environment

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Beautiful clean show room, wonderful customers, great coworkers.

Cons

BDS bullies the staff, corporate management does not listen or take corrective actions to improve workplace dynamics. Bonuses are a joke because they made them unattainable. Promised career advancement, but nowhere to go.

Visual Comfort & Co. Response

10mo

Thank you for your feedback. We are committed to a respectful workplace. We are reviewing your concerns and will take the appropriate action. If you are open to a confidential conversation please reach out to Human Resources. Visual Comfort and Co. Managment Team

3.0

Jul 2, 2025

Average Benefits

Marketing team member

Recommend

CEO approval

Business Outlook

Pros

Standard benefits. Decent PTO, vacation, matching 401k, average parental leave benefits, average bonus

Cons

Parental leave benefits can be more attractive for younger talent. HR team is below average.

Visual Comfort & Co. Response

1y

Thank you for your feedback. We are glad you value the benefits offered at Visual Comfort and Co. Each year benefits are evaluated to ensure fair market value is provided however your input is helpful as it identifies potential opportunities for improvement. Our goal is to attract and retain talented team members and as such we appreciate your contributions to the Marketing Team.

Viewing 10 - 12 of 113 Reviews

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Jobs at Visual Comfort & Co.

Payroll Administrator II

Payroll Administrator II

Order Entry Representative

Market Development Project Specialist

Product Support Specialist