Does Vitacost pay their employees well?

According to anonymously submitted Glassdoor reviews, Vitacost employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Vitacost. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Vitacost?

35% of Vitacost employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Vitacost 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Vitacost?

Warehouse Associate (21) , Customer Service Representative (14) , Associate (3) , E-Commerce Associate (3) , Marketing (3) , Order Picker (3) , Picker/Packer (3) , (2) , Customer Representative (2) , Manager (2) , Outbound Associate (2) , Warehouse Worker (2)

What are the pros of working at Vitacost according to real employee reviews?

"Some of the people are nice." ((in 14 reviews)); "Benefits were amazing!" ((in 8 reviews)); "Coworkers nice." ((in 5 reviews)); "Pay is decent but you have no life outside the company." ((in 5 reviews)); "Paycheck Ur Earned Paid Time Off Minimum Benefits ProductDiscounts" ((in 3 reviews))

What are the cons of working at Vitacost according to real employee reviews?

"horrible maintenance department poor management" ((in 20 reviews)); "Long Hours, week end support" ((in 6 reviews)); "This is a company run by managers, directors and c" ((in 5 reviews)); "It is a mentally abusive work environment, people are hired with titles beyond their experience so the CEO can drain them of their industry knowledge and then get fired." ((in 5 reviews)); "We also used to get free lunches on Fridays, but I guess that was eating into the budget, so instead of keeping that they cut it out and continue to pay executives an embarrassing salary and lunch expense account." ((in 4 reviews))

What are employees saying about Vitacost layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Vitacost layoffs and their outlook for job security at Vitacost in 2026.

What are the top reviewed Vitacost locations?

Boca Raton , Las Vegas , Lexington , Asheville , High Point , Linwood , Henderson , North Las Vegas , Boynton Beach , Carolina , Florida Junction

Vitacost reviews

2.7

35% would recommend to a friend

(171 total reviews)

Brian Helman

49% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Vitacost has an employee rating of 2.7 out of 5 stars, based on 171 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Vitacost employee rating is 25% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

171 reviews

3.0

Oct 20, 2016

Interesting Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

learned A LOT about supplements/vitamins; had lots of interesting customers

Cons

low pay and very close/open workspace - difficult to hear yourself over others

5.0

Sep 7, 2016

Marketing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Worked with great people - lots of potential for growth.

Cons

Constant changing management - you never feel safe from turnover.

1.0

Jul 22, 2016

Promotion title with NO pay increase!

Warehouse associate

Recommend

CEO approval

Business Outlook

Pros

You can wear whatever you want except tank tops and sandals.

Cons

You are hired to work mon-Fri at 40 hours... however you are REQUIRED to work 10-12 hours a day AND THEN will tell you on Friday that you must work Saturday and Sunday too... I worked 19 days straight had a one day break and did it over and over and over again.

Viewing 94 - 96 of 171 Reviews

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