Does Vitacost pay their employees well?

According to anonymously submitted Glassdoor reviews, Vitacost employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Vitacost. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Vitacost?

35% of Vitacost employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Vitacost 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Vitacost?

Warehouse Associate (21) , Customer Service Representative (14) , Associate (3) , E-Commerce Associate (3) , Marketing (3) , Order Picker (3) , Picker/Packer (3) , (2) , Customer Representative (2) , Manager (2) , Outbound Associate (2) , Warehouse Worker (2)

What are the pros of working at Vitacost according to real employee reviews?

"Some of the people are nice." ((in 14 reviews)); "Good benefits , plenty of overtime" ((in 10 reviews)); "Pay is decent but you have no life outside the company." ((in 6 reviews)); "Friendly coworkers." ((in 4 reviews)); "Work from home, flexible schedules." ((in 3 reviews))

What are the cons of working at Vitacost according to real employee reviews?

"horrible maintenance department poor management" ((in 20 reviews)); "This is a company run by managers, directors and c" ((in 5 reviews)); "Long Hours, week end support" ((in 5 reviews)); "It is a mentally abusive work environment, people are hired with titles beyond their experience so the CEO can drain them of their industry knowledge and then get fired." ((in 4 reviews)); "We also used to get free lunches on Fridays, but I guess that was eating into the budget, so instead of keeping that they cut it out and continue to pay executives an embarrassing salary and lunch expense account." ((in 4 reviews))

What are employees saying about Vitacost layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Vitacost layoffs and their outlook for job security at Vitacost in 2026.

What are the top reviewed Vitacost locations?

Boca Raton , Las Vegas , Lexington , Asheville , High Point , Linwood , Henderson , North Las Vegas , Boynton Beach , Carolina , Florida Junction

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Vitacost

Part of Kroger

Vitacost reviews

2.7

35% would recommend to a friend

(171 total reviews)

Brian Helman

49% approve of CEO

31% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.0

Compensation and benefits

2.8

Culture & values

2.7

Work/Life balance

2.6

Senior management

2.6

Career opportunities

Vitacost has an employee rating of 2.7 out of 5 stars, based on 171 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Vitacost employee rating is 25% below average for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

171 reviews

2.0

Nov 11, 2020

!! If you have no life and love being surrounded by bitter people this is the job for you !! <3

Picker/packer

Recommend

CEO approval

Business Outlook

Pros

-Hours! If you’re looking to work mandatory overtime shifts, have no personal life, and live at work this is the place ;) -cross training -cool people to work with ?(but honestly that is VERY questionable)

Cons

Where to begin.... 1. that “up to 15/HR !” that probably brought you here is never going to happen :) You’re going to start off at 12 something an hour, but with incentive they say you can make that. Hahahaha... no ❤️ Instead they’ll mess with your numbers, audit you if you do very well, and even have the nerve to write you up despite you always hitting your numbers. I know such a lovely company to work for 🥰 2. Favoritism. I mean, no matter where you go there’s favoritism. But there’s some people that get away with stuff they shouldn’t get away with. I would say it’s there looks but that’s up for debate :/ 3. Management sucks.

2.0

Oct 25, 2020

Brutal probationary period!

E-commerce associate

Recommend

CEO approval

Business Outlook

Pros

Managers and fellow employees are always willing to help. It seems like once your 90 days is up, things get a bit more lenient and you can be cross-trained in different areas.

Cons

Where to start? This warehouse has the most brutal probationary period out of any warehouse I have ever worked at. You are allowed 2 absences/tardies in the span of 90 days so if you get sick or have an emergency you're out of luck. There is no learning curve period for learning a new area. They can write you up as soon as 2 weeks into your new job. HR and upper management seem to be uncompromising. HR and upper management are also the ones who can issue write ups, not your managers who are far more understanding. There is no work/life balance and my schedule has not been what I signed up for since I first started whether it be staying 45 minutes after my shift or having to come in for mandatory overtime. During peak, we have been working 11 and a half hour days, 6 days a week. You have one day to sleep and then it's back to work. They have also begun to write employees up that have been there for a long time and consistently make their rates.

3.0

Oct 17, 2020

Better Management

Outbound associate

Recommend

CEO approval

Business Outlook

Pros

Hours and diversity with other peers

Cons

Living at work and visiting home

Viewing 136 - 138 of 171 Reviews

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