Von Maur reviews

Those who drink the "Kool Aid", many of which are Upper Management, will stand behind any company policy procedure no matter how unethical or immoral. They are robots with heels. Saddest people in the world. When the company needs to clean house, they often let people go with out adequate reasoning or proof of factual events. This includes Associates, Department Managers and even Floor Managers at times. Everything is subjective. Highest turnover of any company I have ever worked for. Five Department Managers left in a two week time period voluntarily to work for competitors.....think about that. Really think about what that says about a company when they have twenty something Department Managers in one location. Floor Managers are expected to have no personality. They, along with Store Management, will tell Department Managers, "What are you going to do" when issues arise in which Department Management have no control. Department Managers are nothing more than glorified Sales Associates. They do no hire any employees but are expected to handle some of the most unprofessional and stressful coworkers I have ever worked with in my life. When Upper Management hires plenty of lackluster people, it is the Department Managers job to "mold" them into great sales leaders. How is this possible when all Department Manager input is overlooked, unheard and unappreciated? Answer: They don't care about you. Never have and never will. Upper Management will dig for information for you. They love those who nark on others since it provides reason for the company to lighten their overall work force by means of "discovered" information. Loss Prevention is always watching Associates and searching stock rooms weekly. This is an attempt to find problems with workers considering all is well when the workforce is a little lighter than before. Policies that date from 1872 include: -Outdated technology that is always breaking -Sexist clothing for woman -Men are not allowed into fitting rooms in fear that it may offend female shoppers (Less than five percent all of Floor Manager and Store Manager roles are held by men....very ironic if you put some thought into it considering it is retail) -Customer is always right and the employees are always wrong mentality -Upper management never second guesses their actions but are first to judge anyone else The company has recently opened two stores in the Metro Atlanta Area. Reverse discrimination is apparent in both locations. Many selected employees who have had valid customer complaints are still put on a pedestal and their faults have been overlooked. This has happened several times over the course of a few months. Numerous customers observe the ever increasing amount of diversity and communicate it to Associates and Department Managers directly. Executive Management continues to overlook this disturbing trend. Stores are understaffed intentionally. Plenty of call outs daily, leaving other Associates to cover areas left empty by feed up employees who call out (Can you blame them?)

When upper management trains what they call "the Von Maur way," department managers can be slow to catch on to the new methods of training. Sometimes department managers can be territorial, and micro-manage your whole day, when they could be more responsive to encouraging you to follow the new methods of training. New managers are in touch with upper management in the company, and they seem very responsive to new employees, to new methods of suggestive selling, and are very fair to new employees who come in off the street and have worked in other types of retail establishments. Sometimes department managers have a hard time being flexible and listening to upper management.