Von Maur reviews

2.8

36% would recommend to a friend

(1,455 total reviews)
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James D. von Maur

37% approve of CEO

34% positive business outlook

Von Maur has an employee rating of 2.8 out of 5 stars, based on 1,455 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Von Maur employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jan 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits available, meet some great people.

Cons

TESS, the electronic scheduling. It does not allow for family time due to the eratic shift times. People with children suffer the most. Long stretches of work days (up to 11 days in a row) are detrimental to peoples health. Punishment for customer complaints is ridiculous! Good associates get in trouble because customer was having a bad day. Experienced associates belittled by inexperienced senior management.

3.0
Dec 11, 2011
Recommend
CEO approval
Business Outlook

Pros

At least the clientele is somewhat upscale. The store is well thought of and it impresses people when they learn that I work there. Compensation is pretty fair -but it is very hard work. Bathrooms are awesome!

Cons

So many people that work there are over retirement age ( although at my store they are some of the hardest workers) and are still required to do the same amount of work as their 20 yr old counterparts. The prob that creates is so many people call in which requires managers to pull from another area. NO ONE is ever in there regular, home dept. Even Dept managers are required to cover someplace else. I'm not sure how they can be held accountable for their depts when they are rarely in them! At my store the newest 2nd floor manager is so ridiculously pleased with herself for her promotion that nothing else seems to matter. She walks past people and doesn't even speak to them! People are promoted simply because they have a degree.

2.0
Nov 28, 2011
Recommend
CEO approval
Business Outlook

Pros

Will look good on your resume Full and P/T associates are great to work with

Cons

Upper Management do not have proper education/background and/or training Confuse being bubbly and friendly with professional Turn over rate very high and new deparment mangagers not properly trained resulting in poor customer service. Scheduling is done by a computer system that has too many clitches to be any sort of productive.

Viewing 1399 - 1401 of 1,455 Reviews

Glassdoor has 1,480 Von Maur reviews submitted anonymously by Von Maur employees. Read employee reviews and ratings on Glassdoor to decide if Von Maur is right for you.