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      WEX

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      WEX reviews

      3.4

      58% would recommend to a friend

      (966 total reviews)

      Melissa Smith

      46% approve of CEO

      40% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.7

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Culture & values

      3.0

      Career opportunities

      2.8

      Senior management

      WEX has an employee rating of 3.4 out of 5 stars, based on 966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WEX employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      966 reviews
      2.0
      Mar 24, 2026

      They put too many chips on AI and it shows

      Software development engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, flex schedule, good amount of PTO.

      Cons

      Laid off the QA department in February 2025 and the quality of our releases has only gotten worse. Leadership has little self-awareness of the cause of this trajectory and has opted to throw AI at the problem. So far, so bad.

      3.0
      Mar 19, 2026

      Honest Review from Real Employee

      Associate hrbp
      Recommend
      CEO approval
      Business Outlook

      Pros

      Getting paid, decent coworkers, nice HQ, & cool work culture with flexible/hybrid hours. I'm appreciative of my time and the people I met. It provided a lot of growth and experiences.

      Cons

      Chaotic, unorganized, siloed, understaffed, lack of clarity and transparency, many lay-offs, & undependable leadership. Employees described it as a "sinking ship". Interesting and unique hiring experience including a lack of training, role clarity, and team support. Felt cliquey at times, some leaders were kind and reassuring. Great people work here, but understanding the company can be challenging to navigate.

      3.0
      Mar 19, 2026

      Typical customer service job

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bonuses and opportunities available, but you have to meet their metrics

      Cons

      They outsourced a lot of jobs to the Philippines, so I’m not sure how secure the jobs are nowadays.

      Viewing 25 - 27 of 966 Reviews
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      ReviewsWEX reviews

      Glassdoor has 1,425 WEX reviews submitted anonymously by WEX employees. Read employee reviews and ratings on Glassdoor to decide if WEX is right for you.