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      WM

      Engaged Employer

      WM reviews

      3.5

      63% would recommend to a friend

      (4,016 total reviews)
      avatar

      James C. Fish, Jr

      74% approve of CEO

      64% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.4

      Career opportunities

      3.1

      Senior management

      WM has an employee rating of 3.5 out of 5 stars, based on 4,016 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Jul 3, 2014

      Flavor of the month club

      District manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is huge, well funded and has a very simple product position, high quality, safety, good customer service, at a premium price. Problem is, the depth doesn't match the hype.

      Cons

      Constantly restructuring, introducing and then abandoning major overhauls to systems and processes. Lack of leadership at essentially every level as the company manages to the stock price and not the market. Profitable operations are tampered with until they break and districts with problems are nearly almost gutted routinely instead of being given assistance to grow and prosper. Nearly non existent support for employees.

      5.0
      Jul 2, 2014

      i love working for waste management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits and you can get all the hours you need allowed by dot. fun people to work with and nice new equiptment

      Cons

      management could do a better job at fallowing up on things brought to there attention. needs to compeat better with local companys

      avatar
      WM Response
      11y
      Thanks for sharing your feedback! This is valuable to us as we strive to improve everyone's experiences as members of the WM family.
      2.0
      Jul 2, 2014

      " Smoke and Mirrors"

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The majority of the co-workers were fun to work with but they are very pricey for the service they provide. They did upgrade to Sales force but they were still using obsolete system that sometime working with the new technology made things complex. The majority of the customers were wonderful to work with but they sometimes received the short end of the stick.

      Cons

      WM do not treat the worker well. Management works the employees to death and continually decrease compensation but set the bar, so high it was in some cases unobtainable. Management was compensated for work the employee accomplished, but the employees were not given the compensation they deserved for working to keeping WM in business. If you are a supervisor or above you made money but did not always make themselves available to customers that wanted to speak with a manager. The time card system was down more than it worked.Basically if you work there do what you have to do keep you heard down and your mouth closed otherwise by become a moving target.

      Viewing 3634 - 3636 of 4,016 Reviews
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      Glassdoor has 4,272 WM reviews submitted anonymously by WM employees. Read employee reviews and ratings on Glassdoor to decide if WM is right for you.