WM reviews

3.5

63% would recommend to a friend

(4,012 total reviews)
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James C. Fish, Jr

75% approve of CEO

64% positive business outlook

WM has an employee rating of 3.5 out of 5 stars, based on 4,012 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Apr 16, 2013

Aweful experience-RUN!

Recommend
CEO approval
Business Outlook

Pros

There are some fantastic, top-notch, second-to-none Americans working hard.....for this scewed-up company. Other than that there are no pros, none, really! I have another job and resigning that's about it.

Cons

My manager is/was totally incompetent. I caught him in multiple lies. The vacation policy is not straightforward - you "borrow" days from them! What a joke! Bonuses are non-existent, if it would ever be given your manager can take away 50% for no reason. No raises were given. They are constantly restructuring, which really means getting rid of people that management doesn't like ie. independent thinkers. I never felt secure because change is constant and on every level it's like musical chairs with a chair being removed way too often. They have like 300 unfilled positions on the careers site but are constantly cutting jobs, especially older workers. I am in upper management, I see my piers hiding their incompetence by promoting "inapproachablility". You won't find many open door policies here in Houston -upper management is fearfully hanging on to their fiefdoms by ANY means necessary. If you can work any where else do it- you will not learn any valuable, transferable skills at WM. The incentives they recruit you with at interview are rarely, if ever realized (ripoff-salesperson car allowance, no bonuses, no raises, have to borrow vacation days, pathetic insurance.) The health insurance is pathetic and expensive, especially for family coverage. They don't cover most medications or will only cover 50% of what YOUR dr prescribes.

4.0
Apr 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Pay was decent as was hours. Gave you the training you needed to get the job done. Tried to give good customer service for what they were charging for but this did not always happen.

Cons

Raises were on hold. Always doing a reconstruction in the sales area. Think that because they have been around for a long time they should be able to give customers a higher rate than their competitor, not realistic with their sales goals.

3.0
Apr 2, 2013

not bad, not great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, people are for the most part okay to work with, retention side is not too bad, WM just price increases existing customers too much which means you will get a lot of phone calls about price going up.

Cons

new business goals are for the most part unrealistic

Viewing 3802 - 3804 of 4,012 Reviews

Glassdoor has 4,268 WM reviews submitted anonymously by WM employees. Read employee reviews and ratings on Glassdoor to decide if WM is right for you.