WM reviews

3.5

63% would recommend to a friend

(4,011 total reviews)
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James C. Fish, Jr

75% approve of CEO

64% positive business outlook

WM has an employee rating of 3.5 out of 5 stars, based on 4,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Dec 12, 2012

Be weary of new leadership and year over year pay reductions for sales pros

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Big brand name that is well recognised and will look good on your CV. -Car allowance and expense account for sales staff -Nice people to work with each day -Good if you are the kind of sales person that sits at a desk and handles customer complaints and billing issues all day. NOT a hunter sales role...more billing administration than selling.

Cons

-Declining marketshare creates a 'scamble' to report profits to Wall Street -Top heavy in terms of Management . Too many chiefs with self-focussed initiatives. -Constant changes in leadership which makes it hard to maintain focus. 'Change' is continous -All sales efforts driven by share holder value and manager's bonuses -Customer does NOT come before profits--although WM will try to make you believe otherwise -Continous efforts to increase customer billable rates, which results in endless complaints and billing adminstration for SALEs staff. ( little time left to be in front of your customer to actually sell new business) -New leadership is using poorly delivered micro management techniques to drive sales efforts. -Yearly reductions to earnings and compensation plan to show higher profits for share holder year over year as opposed to improving sales. -Annual raises were abolished in 2010. -Sadly, You will not get compensated for resigning new agreements with an existing customer after spending weeks or months selling to them. - # 1 reason to be weary : NEGATIVE COMISSIONS : if an account decides to use another hauler you have to make up 100% of your loss revenue before your get recognized for new business. You spend more time trying to save an account than going after new one's.

1.0
Dec 7, 2012

Why do you have to take from us ?

Recommend
CEO approval
Business Outlook

Pros

I really can't say anymore!

Cons

Mico managed, never thanked, just asked what took you so long, no raise, the trucks are old and embarrassing to drive, our insurance is going up, trucks break down they never have no parts you get stuck driving some real crap holes in the floor heaters don't work smoke gets in the cab and you smell not to mention the head ache from it the smell and with dealing with all of that the stress is really high they have all these new employees who are placed in orange baton duty in the morning they are puppets for management to say our employees are happy they don't know nothing about this place how much we have lost this was a good place to work and now its going down thanks for donating my turkey this year and taking my raise away don't worry gas went up food went up! Even our CEO's bonus keeps going up thanks boss!

Viewing 3838 - 3840 of 4,011 Reviews

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