WM reviews

3.5

63% would recommend to a friend

(4,011 total reviews)
avatar

James C. Fish, Jr

75% approve of CEO

64% positive business outlook

WM has an employee rating of 3.5 out of 5 stars, based on 4,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Aug 20, 2012
Recommend
CEO approval
Business Outlook

Pros

The benefits are decent but the negative work environment far outweighs the benefits.

Cons

The worst co. I have EVER worked for! No training and extremely high turnover & low morale. Negative work environment. No advancement opportunities, instead managers hire their "friends" without even posting open positions. Customers calling daily to cancel service. Required to upsell products that the customer doesn't need or want. Employees don't have the "tools" necessary to be successful.

1.0
Aug 15, 2012

It's a job

Recommend
CEO approval
Business Outlook

Pros

The benefits, getting paid weekly and I am lucky to have a good DM.

Cons

Customer service stinks especially internally. Training or the release of information is nonexistent. It's like being back in high school. Unless you are in the popular click forget about getting ahead. It's typical corporate America the managers keep getting richer but the worker bees get nothing but more work. You have managers that won't fix the equipment in order to pad their bonus check by keeping maintenance costs down. They spend money on the stupidest crap only to figure out that maybe they should of done some more research. If you have a problem with management you cAn forget it. Human Resources side with management. Women at the lower level are treated horribly . There are managers that pad their expense account. We have the worst internal and external customer service. They cater to the stockholders not employees. Years ago and I mean years this was a GREAT company but not anymore. If there is significant work that needs to be and it is sent out for bidding, there is one major contractor that gets the work because he is told what the other companies had bid.

2.0
Aug 14, 2012

Work here if you wanna pursue politics as a career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pretty decent benefit package if youre working for WM corporate. They have some nice perks.

Cons

This takes corporate politics to an entirely new level, especially the IT department. Too much unwanted stress. No work-life balance. Inefficient management. My advice -- stay away from IT.

Viewing 3871 - 3873 of 4,011 Reviews

Glassdoor has 4,267 WM reviews submitted anonymously by WM employees. Read employee reviews and ratings on Glassdoor to decide if WM is right for you.