Question 1

Is WM a good company to work for?

Accepted Answer

WM has an overall rating of 3.5 out of 5, based on over 4,267 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 63% of employees would recommend working at WM to a friend and 64% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern, Administrative Assistant and Account Associate.

Question 2

Does WM pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 2% over the last 12 months.

Question 3

How satisfied are employees working at WM?

Accepted Answer

63% of WM employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated WM 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

Question 4

What are the top reviewed jobs at WM?

Accepted Answer

Customer Service Representative (163), Driver (134), Truck Driver (123), Route Manager (89), Account Manager (69), Dispatcher (64), Inside Sales Representative (54), Manager (53), Sales Representative (53), Operations Specialist (48), Residential Driver (46), Roll Off Driver (46), Project Manager (45), Heavy Equipment Operator (43), Garbage Truck Driver (36)

Question 5

What are the pros of working at WM according to real employee reviews?

Accepted Answer

"What was great about working here was most of the people and the benefits were great too." ((in 573 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 386 reviews)); "Great people and company to work for" ((in 173 reviews)); "Easy to learn and the culture was good" ((in 84 reviews)); "Work life balance is good" ((in 72 reviews))

Question 6

What are the cons of working at WM according to real employee reviews?

Accepted Answer

"Management was poor and very bias" ((in 263 reviews)); "Long hours and maybe weekends" ((in 144 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 91 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 66 reviews)); "No training, must sit next to someone who is a regular paid employee and hope they know how to train you." ((in 50 reviews))

Question 7

What are employees saying about WM layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

Question 8

What are the top reviewed WM locations?

Accepted Answer

Houston, Phoenix, Windsor, Lombard, Chicago, Atlanta, Los Angeles, Wixom, Orlando, Denver, Detroit, Kansas City, Seattle, Dallas, Indianapolis, Miami, Charlotte, Portland, Commerce, Lewisville, San Antonio, Tupelo, Minneapolis, Philadelphia, Columbia, Saint Louis, Germantown, Baltimore, Tampa, Milwaukee

WM

WM reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Turn over and terrible Management in Customer Service

Satisfied for now

Great company with lots of resources

Jobs at WM

WM reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

WM reviews FAQs

Company ratings over time

Jobs at WM