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WM

Engaged Employer

WM reviews

3.5

62% would recommend to a friend

(4,020 total reviews)
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James C. Fish, Jr

73% approve of CEO

64% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.1

Senior management

WM has an employee rating of 3.5 out of 5 stars, based on 4,020 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

4K reviews
1.0
Sep 19, 2015

Never again

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

People are awesome, but management is scarce

Cons

Boring, no incentive, and management is never around.

1.0
Sep 6, 2015

Inbound customer service rep (ICR)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you get sales calls and customers signed agreements, you have the ability to get a decent bonus.

Cons

The managers only acknowledge when you dont reach goals. If you have great wrap or hold time and a fabulous day of sales, you will only get acknowledged if you mention it to the manager. I started out trying to remain positive but it is not possible if you get beat down day after day.

3.0
Sep 2, 2015

Supportive learning environment, but

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Upper-level management make themselves available to everyone -Good transparency (locally) about company's activities, goals, and challenges - Solid entry into corporate environment

Cons

- No top-level support for Sustainability Services Department - Friendly work environment, but department was not granted as much access to clients as needed for further development of Sustainability Services

Viewing 481 - 483 of 4,020 Reviews
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Glassdoor has 4,276 WM reviews submitted anonymously by WM employees. Read employee reviews and ratings on Glassdoor to decide if WM is right for you.