Is WaFd Bank a good company to work for?

WaFd Bank has an overall rating of 3.2 out of 5, based on over 658 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 49% of employees would recommend working at WaFd Bank to a friend and 41% have a positive outlook for the business. The best reviews about WaFd Bank have been left by employees working as Manager , Branch Manager and Customer Service Representative (CSR) .

Does WaFd Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, WaFd Bank employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at WaFd Bank. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at WaFd Bank?

49% of WaFd Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WaFd Bank 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at WaFd Bank?

Personal Banker (78) , Customer Service Representative (50) , Branch Manager (37) , Customer Service Representative (CSR) (16) , Customer Service Supervisor (14) , Bank Teller (13) , Manager (11) , CSS (8) , Customer Service Representative II (8) , Anonymous (7) , Director of Service (7) , Mortgage Loan Processor (7) , Assistant Manager (6) , Credit Analyst (6) , Analyst (5)

What are the pros of working at WaFd Bank according to real employee reviews?

"Great Benefits !!! !!!! !!" ((in 66 reviews)); "The people at the branch level were great to work with but everyone was looking for new jobs all the time." ((in 50 reviews)); "Good work life balance here" ((in 23 reviews)); "The company is great and truly cares about their employees." ((in 18 reviews)); "Great leadership! the company has the best integrity of any financial i have worked for." ((in 16 reviews))

What are the cons of working at WaFd Bank according to real employee reviews?

"low pay and no room to grow" ((in 103 reviews)); "Poor management" ((in 29 reviews)); "There is no training whatever and if you need help you're told to "just call and ask Seattle"." ((in 27 reviews)); "Managers have to spend time they do not have to bring these individuals up to speed." ((in 21 reviews)); "No bonus for all the hard working corporate employees while essential employees got 25% more pay for over a month due to the virus." ((in 14 reviews))

What are employees saying about WaFd Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WaFd Bank layoffs and their outlook for job security at WaFd Bank in 2026.

What are the top reviewed WaFd Bank locations?

Seattle , Boise , Dallas , Salt Lake City , Portland , Phoenix , Tucson , Everett , Albuquerque , Scottsdale , Spokane , Medford , Eugene , Idaho Falls , Benson , Las Vegas , Bellingham , Bellevue , Bothell , Tacoma , Bend , Grants Pass , Klamath Falls , Salem , Nampa , Plano , Federal Way , Lakewood , Monroe , Stanwood

WaFd Bank reviews

3.2

49% would recommend to a friend

(644 total reviews)

Brent Beardall

63% approve of CEO

41% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

WaFd Bank has an employee rating of 3.2 out of 5 stars, based on 644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WaFd Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

644 reviews

5.0

Jan 10, 2018

Personal Banker

Personal banker

Recommend

CEO approval

Business Outlook

Pros

Amazing Culture! While you may see a little more in your pay checks at other banks, I wouldn't leave the great atmosphere and sense of community that we have within this company. Plus, WAFD is continuously improving this area. They took the Tax Savings and invested in their employees, training, and the communities they serve. They care about us and show it every year when they give us bonuses, add an extra 7% to our 401k, and try to keep our healthcare premiums from increasing. They do the right thing for the colleagues and clients. I feel like the lines of communication are open from the branch level through our back office and also to our executives.

Cons

Continue to invest in training, it's getting better but there is always room for improvement. Develop the talent that you have, the ones that want to be here long term, it will payoff for many years to come.

WaFd Bank Response

8y

Thank you for making a difference. We have a wholesome culture that rewards hardwork, dedication and client service. Looking forward to a great year

4.0

Jan 4, 2018

Excellent Values, Culture, and Benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong, sound, transparent Company with exceptional leadership. Excellent benefit package, and generous 401K contributions. Invested in the employee as evidenced by the recent 5% additional pay increase. Invested in the communities we serve (gives back). Strong teamwork.

Cons

Need to increase entry level pay.

WaFd Bank Response

8y

thanks for your feedback, we have increased entry level pay. Teamwork is key. We have great employees

4.0

Jan 4, 2018

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have worked here for more than four years. I appreciate the open communication and that upper management colleagues are very approachable and supportive. This is a financial institution that believes in providing personalized customer service and they do not promote "selling" a product that is not needed by the client, they only ask us to recommend products that will be beneficial to clients. Recently the company provided most all employees a 5% salary increase when the tax relief bill was passed, what an awesome way to give back! They truly care about the employees and that is shown in the benefit package that they offer. Great insurance coverage, and I think the 401k contribution is one of the best and most generous out there.

Cons

Headquarters is in Seattle, so if you are looking for advancement in a back-office position, the opportunities are limited unless you live in Seattle.

WaFd Bank Response

8y

Thanks for your feedback and what you do to serve our clients

Viewing 406 - 408 of 644 Reviews

Jobs at WaFd Bank

Commercial Credit Associate (CRE)

Customer Service Representative

Commercial Credit Associate (CRE)

WaFd Bank

WaFd Bank reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Personal Banker

Excellent Values, Culture, and Benefits

Great Place to Work

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