WaFd Bank reviews

3.2

49% would recommend to a friend

(644 total reviews)
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Brent Beardall

63% approve of CEO

41% positive business outlook

WaFd Bank has an employee rating of 3.2 out of 5 stars, based on 644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WaFd Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

644 reviews
1.0
Oct 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Financially stable, consistent production revenue, reasonable production goals, positive director under new and more progressive CEO, competitive benefits compared to industry with newly added vision plan, good 401K match, nice people on the staff level and some departments have good leadership so it can be rewarding if you have a good manager. Downtown Seattle location is a nice facility.

Cons

Unfortunately, the cons overshadow pros. Feedback is not appreciated but retaliated. Reputation of vindictive managers who retaliate. It’s been known that managers react vindictively when people leave. They are often asked to leave without cause and asked to vacate their position sooner even if a good-will proper notice was given. Low pay is a big factor but if total compensation is the model, then having a great company culture should be an emphasis. That is not the case. There are certainly managers here but few can truly lead. Department heads use fear tactics to intimidate people into silence. The general workforce is low skill and unqualified for their position due to entry level pay. Turnover is constant so getting work done is hard. Company is old school hierarchical and have the mindset of don’t speak if you’re not in a a pay grade that affords you that right. Being agreeable even if it’s wrong helps you climb the ladder and having a different opinion will make you an outcast. Don’t speak up if you don’t want to be managed out.

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WaFd Bank Response
8y
Thank you for the candid feedback. I am sorry that you feel that you could not speak up. My door is open and I am happy to get direct feedback for all employees. I believe strongly that we are stronger together than individually and want all involved in making us better. Please come see me
3.0
Oct 20, 2017

Underwriter

Recommend
CEO approval
Business Outlook

Pros

I love working for Washington Federal it is a great company with supportive management that allows for open communication. Company has a strong foundation and history I am proud to be a part of. Upper management seems dedicated to making changes to help move the company forward without compromising its base values.

Cons

I feel my salary does not reflect my experience and while I am told I am doing a great job (always appreciated) I feel I am under paid.

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WaFd Bank Response
8y
Thank you for your hard work and feedback. We are proud to have you on our team! Washington Federal is very much a "total compensation" company. While the base pay may be lower, when you factor in the semi-annual bonuses, 4% 401(k) match and 7% contribution, company-paid life insurance, low insurance premiums, paid time off, and our 'promote-from-within' policy, we feel our total compensation package is actually quite competitive.
2.0
Oct 19, 2017

Hit & Miss

Recommend
CEO approval
Business Outlook

Pros

-Great place to get some experience in banking -Overall, the people within the branches are very kind, genuine people -Health benefits are decent -Set hours/Paid holidays/No weekend hours

Cons

-Very little training - the training provided is 80% through e-learning, 20% hands-on training (this has been true for all of the positions I have been in within the company). -Poor compensation - relies heavily on bonuses as justification for low pay, despite the fact that bonuses are not guaranteed to make up for low wages. -Long-standing policies regarding PTO/Vacation time are outdated and inconvenient for employees.

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WaFd Bank Response
8y
Thanks for your feedback. We are working on improving our training and technology to simplify the lives of our clients and colleagues. Have a wonderful holdiay season
Viewing 424 - 426 of 644 Reviews

Glassdoor has 658 WaFd Bank reviews submitted anonymously by WaFd Bank employees. Read employee reviews and ratings on Glassdoor to decide if WaFd Bank is right for you.