WaFd Bank reviews

3.3

49% would recommend to a friend

(644 total reviews)
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Brent Beardall

63% approve of CEO

41% positive business outlook

WaFd Bank has an employee rating of 3.3 out of 5 stars, based on 644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WaFd Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

644 reviews
4.0
May 4, 2019

Great Company to work for

Recommend
CEO approval
Business Outlook

Pros

As an employee coming to Washington Federal from Bank of America it was very scary. I soon learned that working for Washington Federal made me feel much less stressed out all the time. I like that the focus is on making our customers happy and not so much on trying to get customers to open new accounts or use new products.

Cons

It seems like every time the is a new program, update or new product, the roll outs are not smooth. It seems like things are not thought completely through before it is sent to us on the front lines to use. We spend a lot of time trying to get computers to work properly , which in turn effects our customers with wait time and other errors.

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WaFd Bank Response
7y
thank you for your post and we are very happy to have you part of the WAFD family. The B of A branch acquisition has been a real catalyst for us thanks to the clients and employees like yourself. We want to hear your feedback, so if you are not comfortable speaking with your supervisor, please feel empowered to talk with anyone up the chain of command, including myself. We are all in this together and want to improve where we can.
4.0
Apr 30, 2019

Great benefits

Recommend
CEO approval
Business Outlook

Pros

Great benefits, super products and loan originators

Cons

Follow through and implementation of change

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WaFd Bank Response
7y
thanks for your feedback, we do struggle with change and implementing things right the first time but I think that is true in life. The easy path would be to not change, but the world is changing and we have to evolve to meet our clients needs. We will continue to work on follow through on our changes.
5.0
Apr 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits, great team environment, helpful and caring management.

Cons

No government lending, approved lending area is small in TX - looking forward to expanding!

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WaFd Bank Response
7y
Thank you TEXAS..... we appreciate all you are doing to build our bank in Texas. Looking forward to a bright future together
Viewing 556 - 558 of 644 Reviews

Glassdoor has 658 WaFd Bank reviews submitted anonymously by WaFd Bank employees. Read employee reviews and ratings on Glassdoor to decide if WaFd Bank is right for you.