WaFd Bank reviews

My branch Manager is completely incompetent. She never learned how to do teller transactions on Washington Federal's system. Therefore she wasn't able to train me, all of my training came from fellow CSR's *slaves*. Manager is always leaving early, taking half days, not coming in. She complains about inadequate pay while making over 2 times what we make. I don't even make 12.00 / hr after being "promoted". Work load is much higher than competitor banks. Washington Federals System is ancient and dated. Regional manager has no clue about the inner workings of "his" branches. Just a complete lack of management and oversight. Get ready to feel used and abused.

The pay is extremely low!! I am a CSR, (basically a bank teller), but I do more work along the lines of a personal banker, and I get paid horribly low for being with the company so many years. There is a severe lack of promotions within the company locally. I am at the bottom of the totem pole, but I seriously feel like I do more work than the Personal Banker and Branch Manager we have here. The pressure also falls on us to expand client relationships, and get new client relationships. The CSRs really carry a lot of work on their shoulders, but we are not compensated accordingly.