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      WaFd Bank

      Engaged Employer

      WaFd Bank reviews

      3.3

      49% would recommend to a friend

      (644 total reviews)
      avatar

      Brent Beardall

      63% approve of CEO

      41% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.2

      Compensation and benefits

      3.1

      Senior management

      3.1

      Career opportunities

      WaFd Bank has an employee rating of 3.3 out of 5 stars, based on 644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WaFd Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      644 reviews
      1.0
      Sep 5, 2014

      Poor Organization, Poor Leadership, Poor Transition, Poor Training, Poor Pay

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Washington Federal bought our Bank of America banking center, and espoused its firm commitment to making the transition smooth and easy for both employees and customers. They did allow more independence in the branch than Bank of America, and the CEO went to visit many of the new branches. Employees are able to work in many capacities.

      Cons

      The training before the transition was wholly inadequate, and the Washington Federal employees who were sent to help our branch during the first week were incapable of dealing with the volume of customers we had on a daily basis. They cut employees' pay without notice even after promising that would not happen. Employees are expected to work in many capacities for much lower pay than before. Outdated systems. Extremely high turnover.

      2.0
      Sep 1, 2014

      Slow moving, lack of opportunity

      Branch employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - No weekend hours - 40 hours guaranteed - Competitive 401(k) match - Friendly co-workers (mostly)

      Cons

      - Lack of training in all positions - All branch positions are reviewed as CSR/tellers in addition to the jobs they are hired to do - Lack of opportunity for non-entry level positions in a branch - Ineffective upper management - LOW pay. Many employees have been there forever (or are part of mergers) and are content doing everything the hard way. Prepare to have more work dumped on you as your reward for hard work, even jobs that have nothing to do with your title. No efficiency at the top which trickles down to the branches.

      1.0
      Aug 29, 2014

      C.S.R.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy job no brains required.

      Cons

      The management is clueless. Also they will not pay you unless you bank with them, and do not bank with them, they are horrible. Pay is hard to understand and don't expect to get your last pay check on time if at all. Not an honest company to work or bank with.

      Viewing 574 - 576 of 644 Reviews
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      ReviewsWaFd Bank reviews

      Glassdoor has 658 WaFd Bank reviews submitted anonymously by WaFd Bank employees. Read employee reviews and ratings on Glassdoor to decide if WaFd Bank is right for you.