WaFd Bank reviews

The executive Management is stuck in the Stone Age, the company still uses typewriters and mails tons of documents every day even though everything could easily be converted to electronic. They also don’t seem to care about the “line workers” and are always shrinking bonuses, refusing to give pay raises to job promotions to the people who deserve them. Instead, they increase their own salary and bonuses and take it away from everyone below them. The company would rather train a new person every year than spend a bit more to increase someone’s salary and keep on good workers. I was there for three years and I saw tons of people leave just because the company wouldn't give them a raise. A company can’t expect to keep on good talent for over 2 years without any incentives. When you start at this company you work really hard to show off your skills but all your work goes unnoticed. The HR department is probably the worst department, they don’t know how to do their job, give you wrong information and really only care about themselves.

Management has no idea what they're doing. They are always changing the schedules because they're either understaffed or overstaffed. They don't appreciate the hard workers, the appreciate the brown nosers that like to gossip and tattle on other people. You have no privacy in the break room when a group of people are eating lunch a manager or lead comes over to make sure you're speaking positively. When initially hired you were told lies just to get you in the door. The training was poor, only a few days and then you were thrown into taking calls. You get in trouble for giving miss information because the rules are always changing and the communication in these changes is very poor. Moral of all coworkers is very low, most are looking for other job opportunities either inside the company or else where. This is one of the only banks I know of that has the call center open on Sunday but no other dept is available, so all you can do is give out a balance. The company doesn't know customer service and won't take advice from employees that want to help.