Waffle House reviews

Grill ops get the shaft. Crappy pay and hours can be cut on a whim for both positions. Servers wash dishes, which is the craziest thing I've ever seen. Ever. Customer service takes a back seat to the "waffle house way." Can't take money at a table; must send them to the register and then meet then there because no other server has the gift of sight... Can't get a drink order until they order food unless you'd like to incur the wrath of management. All holidays are mandatory. Management is overworked and underpaid and our manager, at least, is paid mostly on bonus structure, so when his exhausted incompetence leads to high for costs, there is a blanket blame of streaking to go around. Boo hiss. But I do make good money and get to have dinner every night with the kiddos, so... It is what it is...

It all depends on the store you work at. My manager only cared about food costs. I worked the overnight shift, and wasn't able to access such items as steaks and etc to keep my customers happy.