Walmart Customer Service (CSR) reviews

3.4

46% would recommend to a friend

(1,959 total reviews)
avatar

John Furner

39% approve of CEO

41% positive business outlook

Customer Service (CSR) employees have rated Walmart with 3.4 out of 5 stars, based on 1,959 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Walmart is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

You will get a good number of hours to work

Cons

Nothing bad I ever feel

avatar
Walmart Response
7mo
Thank you so much for sharing your positive experience with us. We're delighted to know you enjoyed your time at Walmart Canada.
Viewing 40 - 42 of 1,959 Reviews

Glassdoor has 155,003 Walmart reviews submitted anonymously by Walmart employees. Read employee reviews and ratings on Glassdoor to decide if Walmart is right for you.