Is Waste Connections a good company to work for?

Waste Connections has an overall rating of 3.3 out of 5, based on over 835 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 55% of employees would recommend working at Waste Connections to a friend and 59% have a positive outlook for the business. The best reviews about Waste Connections have been left by employees working as District Manager , Controller and Recruiter .

Does Waste Connections pay their employees well?

According to anonymously submitted Glassdoor reviews, Waste Connections employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Waste Connections. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Waste Connections?

55% of Waste Connections employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waste Connections 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waste Connections?

Customer Service Representative (40) , Driver (38) , Truck Driver (34) , District Manager (20) , Assistant Controller (17) , Operations Supervisor (17) , Recruiter (15) , Controller (13) , Mechanic (13) , Account Manager (12) , Customer Service Representative (CSR) (12) , Manager (12) , Sales Representative (12) , Territory Manager (12) , District Controller (11)

What are the pros of working at Waste Connections according to real employee reviews?

"Good benefits some ability to run without a lot of oversight" ((in 79 reviews)); "And great people that work there." ((in 52 reviews)); "Pay is good" ((in 51 reviews)); "Great Culture and lives their values" ((in 43 reviews)); "Servant Leadership" ((in 16 reviews))

What are the cons of working at Waste Connections according to real employee reviews?

"Poor Management and high roll over risk" ((in 47 reviews)); "long hours and trucks are not always running the best" ((in 27 reviews)); "Long work hours and no work life balance" ((in 20 reviews)); "Horrible managers with zero knowledge or experience." ((in 15 reviews)); "I had very little training for being new to the trash industry." ((in 13 reviews))

What are employees saying about Waste Connections layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waste Connections layoffs and their outlook for job security at Waste Connections in 2026.

What are the top reviewed Waste Connections locations?

Knoxville , The Woodlands , Denver , Vancouver , Colorado Springs , Dallas , Wichita , Eugene , Houston , Tacoma , Manassas , Austin , McKinney , New York , Charlotte , Clifton Park , Fort Worth , Puyallup , Ramsey , Fife , Monroe , Pueblo , New Castle , Tuscaloosa , Oklahoma City , El Paso , Nashville , Portland , Charleston , Twin Falls

Waste Connections reviews

3.3

55% would recommend to a friend

(811 total reviews)

Ron Mittelstaedt

68% approve of CEO

59% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (811 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waste Connections has an employee rating of 3.3 out of 5 stars, based on 811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waste Connections employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

811 reviews

5.0

Feb 4, 2020

A special company

Vice president, division management

Recommend

CEO approval

Business Outlook

Pros

Great culture with an emphasis on Servant Leadership. Company has a solid strategy and a very stable, growth oriented business model with lots of opportunity. Excellent compensation and benefits.

Cons

Decentralized culture with decisions made at the local level. Leaders are held accountable for results, this environment is not for everyone.

Waste Connections Response

6y

We appreciate your positive feedback and are happy to hear you’re enjoying your experience with us. Our values are the foundation of our culture and define everything we do. We strive to be a great place to work and your message reinforces that. Thanks for taking the time to provide your input.

2.0

Feb 3, 2020

Dispatcher

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fast-paced, lots to do to keep busy.

Cons

No overtime pay, 9-10 hour days minimum, the people in charge are not experienced enough and often are not open to suggestion. Office staff are not unionized (drivers/loaders/mechanics are) and are often overlooked when it comes to prioritizing people's needs.

Waste Connections Response

6y

Thank you for sharing your feedback. Our “open door” policy encourages all employees to address their individual concerns with their Local or Regional management teams or their respective HR Managers so that all employees can thrive in the workplace. If you have any further feedback to share, please email us at GlassDoorReview@wasteconnections.com. Thank you again for your feedback.

1.0

Jan 28, 2020

Nice people/poor individuals

Garbage truck driver

Recommend

CEO approval

Business Outlook

Pros

Start shift when you want. Good driving bonuses. Take good care of trucks. Decent pay.

Cons

If you are sick better just go to work sick, no matter how sick. Choice of driver supervisors is a joke, they say they are there to help until you call and need help then oh well. Routes run so far and out of town that if you do break down it will take the mechanics over 2 hours to reach you, that's if they are even able to fix the truck. Work orders for areas way out down a single dirt road hours from were you can either drop off or pick up what you need, oh and no help there either just work later to get it done.

Waste Connections Response

6y

We’re sorry to hear about your current experience and appreciate your feedback so that we can continue to improve our organization. Being an essential public service is demanding, especially for our drivers and mechanics, but it means stability and consistency for our thousands of employees. If you have further feedback, we encourage you to contact us at GlassDoorReview@wasteconnections.com. Thank you again for sharing your thoughts.

Viewing 595 - 597 of 811 Reviews

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