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      Wawa

      Engaged Employer

      Wawa reviews

      3.7

      64% would recommend to a friend

      (4,541 total reviews)
      avatar

      Chris Gheysens

      68% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      Wawa has an employee rating of 3.7 out of 5 stars, based on 4,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wawa employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      5K reviews
      3.0
      Mar 3, 2015

      CSA

      Csa
      Recommend
      CEO approval
      Business Outlook

      Pros

      It can be a great place depending on your manager. The work load varies depending on the shift/time of day. First shift is always busy but it dies down on second and third is dead but there is still a lot of prep work to do on third. Pay is ok for a retail job. Customers are fun to talk to, especially the regulars. I know a lot about my regulars and it makes them feel great when they come in ad are greeted by someone who knows them and their orders and their families.

      Cons

      My current manager (young man) doesn't have a college degree and seems to hate his employees who are around his age but have degrees/higher education and seems to cut their hours. Hours can be cut with no explanation. I work part time and I find the managers get dumber and care less with each year that passes. Managers are not held accountable and blame the associates for the mistakes/ problems that occur. I guess they don't realize that as managers they are suppose to know what's going on and make sure everything is running smoothly. Impossible to get promoted. They hang it over your head and then try to make you do all the work like cycle counts and negative inventory and orders as part of your "training" to get you ready for the manager in training interviews. Work/ life balance is impossible to have especially if you want a family.

      5.0
      Feb 26, 2015

      Customer Service Associate

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really fun coworkers and atmosphere, fast paced work, once you know how to all the jobs, you're good.

      Cons

      Hours can be crazy. Don't let them put you on a 3-11 and a 4-2 the next day, because they'll make it a habit.

      5.0
      Feb 20, 2015

      Customer Service Associate; Shift Manager

      Customer service associate; shift manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great potential benefits, Very good health, dental, vision plan, Employee Stock Ownership Plan, 401K, and other programs and resources available to their associates. Good Core Values from corporate - they genuinely care about their employees and customers. Lots of locations throughout PA, DE, NJ and VA - and now FL. The company is growth oriented, not resistant to change and has a bright future. There are opportunities for advancement for those who work hard and generally pretty good flexibility when it comes to the hours you are available. Overall it is a great company to work for and one that I would highly recommend - especially to any young person starting out. I wish that I had started working there much earlier in my life.

      Cons

      My personal experience is that the store General Manager is a HUGE factor on whether or not you will be happy and successful. At some stores, management seems "stable", at other stores (like mine), the management seems to turn over frequently. This can cause stress because just about the time you get a feeling for what this manager expects of you, and you have the opportunity to "prove yourself" as a hard worker and valuable member of the team, that manager is gone and you are back at square one. In addition, some managers are good and hold everyone accountable, create a positive work environment, seem to value their employees and customers and uphold corporate policies, standards and core values. Others can be horrible and do NONE of these things. These managers make you wonder how they were able to advance to that level. Since it is the manager that you happen to have at any given time who has total control over how many and what hours you get week to week as well as any advancement opportunities and even your ability to transfer to a different store, the quality of your manager will have a huge impact on the quality of your work experience! Although there is some flexibility of hours, there is also some frustration (again, depending upon how much the current manager cares about their staff), with hours/days/etc. changing from week to week. Every week you can be working different days, and even different shifts or hours per shift. Often this schedule is not posted until late Thursday or even Friday for the next week beginning Monday. This makes it difficult to plan any life outside of work, from Doctors appointments to social engagements - even holiday meals and get togethers are completely in limbo until the schedule is finally posted for the following week. Beyond scheduling, if your schedule is spread across all three shifts (1st - early morning, 2nd - afternoon/evening, and 3rd - overnight) it can be VERY difficult and create issues with your sleep schedule.

      Viewing 67 - 69 of 4,541 Reviews
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      Glassdoor has 4,649 Wawa reviews submitted anonymously by Wawa employees. Read employee reviews and ratings on Glassdoor to decide if Wawa is right for you.