Wayfair reviews

3.1

38% would recommend to a friend

(6,878 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Mar 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Colleagues: Despite the overall chaos, the people I worked with were kind, supportive, and truly helped make the environment more bearable.

Cons

Leadership Instability: I was set up for failure from day one. My hiring manager resigned before I even started, and my one-up manager was let go within the first week. Lack of Guidance: For the first three months, I had no manager, guidance, or clear definition of my role. Poor Performance Management: I never received clear expectations or mid-year feedback; my only performance review came at the end of the year, making it impossible to improve in real time. Unempathetic Layoff Process: Receiving an impersonal 7 AM email on a Friday to learn if your role was safe, and having your access abruptly cut off if impacted, left no room for knowledge transfer or proper goodbyes.

1.0
Mar 24, 2025
Recommend
CEO approval
Business Outlook

Pros

It is an average company.

Cons

Many layoffs happened in these years

Viewing 583 - 585 of 6,878 Reviews

Glassdoor has 7,904 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.