Wayfair reviews

3.1

38% would recommend to a friend

(6,878 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Mar 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Smart people to learn from Structured priorities- OKRs

Cons

Bone-crushing workload Zero job security Profit over customers and employees

1.0
Mar 22, 2025

Sinking Ship

Recommend
CEO approval
Business Outlook

Pros

Great opportunity for early-career professionals to take on significant ownership and responsibility.

Cons

Wayfair's work environment feels toxic and directionless, with leadership lacking a clear vision. Many decision-makers have little to no expertise in their areas, leading to frequent project launches that are scrapped before results can even be measured. The company is bogged down by excessive red tape, making meaningful change difficult. Morale is at an all-time low, worsened by high turnover and constant reshuffling of stakeholders, which disrupts progress and continuity. The lack of stability and strategic direction makes it a challenging place to grow and succeed.

3.0
Mar 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, opportunity to work on good projects, free snacks and beer in office, tradeshow travel opportunities

Cons

Pay not keeping up with cost of living, Leadership changing their mind on the company strategy every couple of months, no room for growth at they are down leveling the whole company, frequent layoffs

Viewing 586 - 588 of 6,878 Reviews

Glassdoor has 7,904 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.