Wayfair reviews

3.1

38% would recommend to a friend

(6,881 total reviews)
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Niraj Shah

29% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Dec 28, 2016

Good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wayfair offers great benefits and is really focused on customer service.

Cons

Aren't always the most transparent. Changed happen quickly and without warning.

4.0
Dec 23, 2016
Recommend
CEO approval
Business Outlook

Pros

The benefits were great, the company is growing at an enormous rate. I personally felt like I was part of making history working with a company that was growing as fast as they were/are.

Cons

The company is new and they recently decided to do the warehousing in house. So it is a new concept with an extremely large learning curve. Working in Warehousing, I personally felt like a ginny pig being observed and criticized for every move that was being made by corporate. Managed Warehousing Associates that had an extremely high turnover rate, was somewhat depressing.

3.0
Dec 16, 2016

Poor Management

Recommend
CEO approval
Business Outlook

Pros

A lot of on-the-job growth. Lots of responsibility handed to young professionals.

Cons

Pay is not good. Growth limited by young management. Ever changing environment make goal setting and growth measurement impossible to keep track of.

Viewing 6283 - 6285 of 6,881 Reviews

Glassdoor has 7,907 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.