Is Wayfair a good company to work for?

Wayfair has an overall rating of 3.1 out of 5, based on over 7,907 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 38% of employees would recommend working at Wayfair to a friend and 27% have a positive outlook for the business. The best reviews about Wayfair have been left by employees working as Marketing Co-Op , Technical Recruiter and Data Engineer .

Does Wayfair pay their employees well?

According to anonymously submitted Glassdoor reviews, Wayfair employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Wayfair. This rating has been stable over the past 12 months.

How satisfied are employees working at Wayfair?

38% of Wayfair employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wayfair 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Wayfair?

Customer Service Representative (320) , Software Engineer (306) , Manager (202) , Senior Manager (147) , Senior Software Engineer (146) , Senior Analyst (124) , Recruiter (109) , Analyst (106) , Associate (94) , Business Analyst (80) , Senior Associate (77) , Intern (73) , Software Engineer II (73) , Account Manager (66) , Associate Director (63)

What are the pros of working at Wayfair according to real employee reviews?

"There are also some really great people that you'll meet and be able to work with." ((in 663 reviews)); "Great culture and lots of people right out of college to make the transition into a new job easy." ((in 543 reviews)); "Good benefits and they tend to listen to employee opinions (in my department anyways)" ((in 436 reviews)); "Good work life balance and clear KPIs" ((in 363 reviews)); "I am on the promotions team and oh boy I have the best manager and a great team to learn from." ((in 201 reviews))

What are the cons of working at Wayfair according to real employee reviews?

"Poor management and little to no change in a company that doesn't seem to know what they are doing" ((in 399 reviews)); "They pay is low and they set the bar so high you would never reach it." ((in 386 reviews)); "Senior leadership is poor and unchecked by corporate." ((in 287 reviews)); "Managers don't have experience and there's no guidance and direction for your job." ((in 270 reviews)); "The salaries are low compared to similar jobs nationwide and very low when compared to Boston and other areas in Massachusetts." ((in 177 reviews))

What are employees saying about Wayfair layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wayfair layoffs and their outlook for job security at Wayfair in 2026.

What are the top reviewed Wayfair locations?

Boston , Ogden , Orem , Brunswick , Bryan , Bangor , Perris , New York , Austin , Layton , Cranbury , Hebron , McDonough , Houston , Atlanta , Salt Lake City , Erlanger , Athens , Springfield , Jacksonville , Dallas , Pittsfield , Big Flats , College Station , Mountain View , Seattle , Port Wentworth , Chicago , Wilmette , Denver

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Wayfair

Wayfair reviews

3.1

38% would recommend to a friend

(6,881 total reviews)

Niraj Shah

29% approve of CEO

27% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.3

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.4

Senior management

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

2.0

Dec 15, 2016

People in my department are leaving monthly .. (weekly at one point) because we don't feel valued.

Site merchandising

Recommend

CEO approval

Business Outlook

Pros

- My coworkers..great, kind, smart, and supportive group of people. - the young culture - good location in Boston (next to Back Bay and Copley Square)

Cons

- Obviously salary.. it could have gotten better with the Overtime Law because they said they would increase our base salary, but then they took that away when the law was put on hold. In addition, they literally announced it to us the day it was going into affect..some people even heard it 1 day after. - Upper management are clueless in managing and the actual work that we do. - I used to love this job because I saw a career and valuable skills in it, but ever since the MULTIPLE reorgs/ department changes in the past year, I've grown to hate my job. Majority of my workers feel the same way and we are all planning to leave soon.

3.0

Dec 14, 2016

Business Account Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Young and energetic work environment Ability to earn good money if you succeed and overperform

Cons

Low base salary Unstable management Very hard to get promoted High turnover rate

3.0

Dec 13, 2016

Great culture / awful compensation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture and people are amazing. CEO's are very down to earth and welcoming.

Cons

Biggest downfall of this company is the salary - which is not competitive at all. I originally worked here because of the growth of the company, but now find myself at a standstill as there is no position for me to advance to. They rarely increase salaries and no holiday bonus - in fact just took away a bonus they promised our department a week before the holidays, which to me shows how much they value there hard working employees.

Viewing 6286 - 6288 of 6,881 Reviews

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Jobs at Wayfair

Seasonal Warehouse Associate

Warehouse Associate Night Shift

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Wayfair

Wayfair reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

People in my department are leaving monthly .. (weekly at one point) because we don't feel valued.

Business Account Manager

Great culture / awful compensation

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