Wayfair reviews

3.1

39% would recommend to a friend

(6,866 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
4.0
May 10, 2015

Great company culture, excellent first job out of college to gain experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture & benefits - young, fun, nice and team-oriented people, great healthcare and 401k matching, good discounts on gym memberships, regular team outings on the company dime, and Wayfair University is an amazing program where you can take classes on a broad range of topics such as SQL, time management, meeting management, Photoshop, etc. to help you succeed at work. Transparent and non-hierarchical - if you have a good idea and the data to back it up, upper management is willing to listen and provide guidance on how to implement, zero to little red tape Data-driven and performance oriented - high performers are recognized and compensated accordingly with new roles/new responsibilities. There are a lot of very bright and analytical employees.

Cons

Compensation is typically lower than other companies would pay for similar roles Not necessarily a con but a reality -with the growth and success of the company over the years, the hiring process as well as being promoted internally has become extremely competitive. Now in certain departments like BI/Direct Marketing, if you didn't go to an Ivy League school and/or don't ace the quantatative case interview, your chances of being considered for a position are low. Might not necessarily be the case now, but a few years ago it was common for young employees to be promoted to manager level but with no experience managing which could sometimes be a challenge.

4.0
Apr 30, 2015

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, great atmosphere, very open and fun. Amazing work/life balance.

Cons

Low pay and some lack of communication between areas at times

1.0
Apr 28, 2015

Orem Utah, HR and Managers Bullying

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Seems like a good company.

Cons

HR bullies other departments that are not related to HR, policies and rules that apply to everyone, doesn't apply to them. HR tells someone from other teams, something HR wants done and then the laugh about it, so the th other team person doesn't get offended. Managers have preference for agents, they choose who they want, not who is able to do the work. STOP IT!

Viewing 6553 - 6555 of 6,866 Reviews

Glassdoor has 7,890 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.